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Exactly. Very well said.The Model 3 is my third Tesla. I have been driving and advocating for Tesla since 2013. I bought the M3 to replace my wife's 2011 LEAF and took delivery in December 2017. The phone as key option has never worked reliably for her (Galaxy 5) and she is seriously fed up with the car. It works with my Galaxy 7 about 90% of the time. Multiple visits to the Service Center with no success though the Galaxy 5 supports the correct bluetooth version. Given the multitude of phones and implementations of bluetooth this has been a major design fail. Clearly, Tesla did not adequately test this function on a wide range of phones. I was told early on that Tesla would provide a fob at no cost when they were available. Now it appears that the fob, which should always have been available, will cost $150 and will not support essential functions of hands free unlocking and locking based on proximity, or summon. This is a major fail. At the least Tesla should have informed us that we may need to purchase newer phones to operate the car. We are very environmentally conscious and my wife refuses to replace a perfectly functioning phone because of Tesla's lack of testing. As a long time Tesla advocate and TSLA owner I have accepted reduced customer service as the user base grew; however, I now find myself reassessing my enthusiasm for Tesla. I have in the past spent countless hours at various car shows displaying my Teslas, especially the M3 in the early days, and sharing my experience driving electric. I am truly and advocate of electric cars and really want Tesla to succeed, This bump in the road is only going to anger more and more people. We early adopters have been extremely tolerant of quirky design choices, always confident that they would be address, and thy always have been. I doubt that new buyers who are not hard core EV advocates will be as tolerant. Hopefully this fob issue will be addressed as other issues have been in the past.
I’m just wondering if you tried another phone? Just if the other phone does not work all the time same maybe there is something wrong with the car. I have the new iPhone XR and it works every time.I believe this is the most expensive fob Tesla sells with the least functionality too. Just an insult to those of us who dare to not accept the shoddy engineering with a big smile and koolaid mustache.
My phone works about 25% of the time and never for the trunk. When I go to open the door for my passenger, I have to go to the driver side first to tap the card key before going around to let them in? We are paying dearly for Tesla's crap engineering.
So by passive entry, we’re saying that if my wife has the key in her purse, the doors will not unlock by pulling the door handle. If that’s the case, the fob is useless. Just crazy for a pure technology company.
The Model 3 is my third Tesla. I have been driving and advocating for Tesla since 2013. I bought the M3 to replace my wife's 2011 LEAF and took delivery in December 2017. The phone as key option has never worked reliably for her (Galaxy 5) and she is seriously fed up with the car. It works with my Galaxy 7 about 90% of the time. Multiple visits to the Service Center with no success though the Galaxy 5 supports the correct bluetooth version. Given the multitude of phones and implementations of bluetooth this has been a major design fail. Clearly, Tesla did not adequately test this function on a wide range of phones. I was told early on that Tesla would provide a fob at no cost when they were available. Now it appears that the fob, which should always have been available, will cost $150 and will not support essential functions of hands free unlocking and locking based on proximity, or summon. This is a major fail. At the least Tesla should have informed us that we may need to purchase newer phones to operate the car. We are very environmentally conscious and my wife refuses to replace a perfectly functioning phone because of Tesla's lack of testing. As a long time Tesla advocate and TSLA owner I have accepted reduced customer service as the user base grew; however, I now find myself reassessing my enthusiasm for Tesla. I have in the past spent countless hours at various car shows displaying my Teslas, especially the M3 in the early days, and sharing my experience driving electric. I am truly and advocate of electric cars and really want Tesla to succeed, This bump in the road is only going to anger more and more people. We early adopters have been extremely tolerant of quirky design choices, always confident that they would be address, and thy always have been. I doubt that new buyers who are not hard core EV advocates will be as tolerant. Hopefully this fob issue will be addressed as other issues have been in the past.
So by passive entry, we’re saying that if my wife has the key in her purse, the doors will not unlock by pulling the door handle. If that’s the case, the fob is useless. Just crazy for a pure technology company.
Wonder if the fobs can open the doors when touching the handle, just the model 3 out there now don’t have the technology in the door handle but the newer cars will be adding it
That's what she said!! Sorry couldn't resist...IMHO, without passive entry, the fob is no better than the key card. What’s the difference if I have to pull both of them out in order to use them?
i keep coming back to this...the number of people who are willing to accept no passive entry (or passive entry that very rarely works) in a $60k car in the year 2018 when my $30k chevy volt that is 5+ years old did this from the jump just boggles my mind.
It's roughly the same as a metal key and a mechanical lock, as far as I'm concerned, and even that would be better than the current phone debacle for me personally.IMHO, without passive entry, the fob is no better than the key card. What’s the difference if I have to pull both of them out in order to use them?
There could be confusion with owners of Model S and X. Those who have a Tesla under warranty and have older 40 bit key fobs can receive one 80 bit key fob. The second one must be purchased for $150.00. This was according to a conversation with Tesla Mobile Service on 11/9/18. More details are at this thread: Tesla ThievesWho told you that you'd be getting a free fob?
Well, when the two options are Chevy Volt with Passive Entry or Tesla Model 3 without Passive Entry, it's pretty obvious why there are large number of people who are willing accept the deficiency.
that is complete nonsense. there is no reason tesla had to release the car in the state it is in...they could have easily included the hardware and a fob that worked with passive entry 100% of the time, but they did not. for a $60k car in 2018, that's inexcusable IMO.
inexcusable? OK, then don't buy a Model 3. If you already have, apparently you were able to excuse this fault.that is complete nonsense. there is no reason tesla had to release the car in the state it is in...they could have easily included the hardware and a fob that worked with passive entry 100% of the time, but they did not. for a $60k car in 2018, that's inexcusable IMO.
I don't need to open frunk that often, it's not worth $150 to me to have that work without pulling my phone out. And I don't open the trunk that often either, but at least it sometimes works already, when walk up unlock works (but not reliably) - not worth $150 for this.Lol Watch now as all those demanding a fob bail.
Makes no sense for passive entry to not be supported. X has always had BLE fob with it, and S recently started using the same tech (originally older non-BLE RF). So why the hell can't the 3 use BLE same as X? Clearly, someone at Tesla screwed the pooch at multiple levels (thinking they didn't need a fob, somehow designing the BLE based security system such that it couldn't support one despite already having functioning BLE security system that did, ... )Ahem.
Far be it for me to mention that I suspected this would be the case. To all you geniuses (not specifically directed at my Quote) that gave me a 'thumbs down' on my comment, I now remind you of your hubris.
Until next time.
This is part of what baffles me. They have BLE prox for the phone as key functionality already, is it just so garbage they can't support it on the fob?I think summon requires proximity detection to determine line-of-sight for safety, and passive entry also depends on proximity detection. So the two things are tied together I guess.
inexcusable? OK, then don't buy a Model 3. If you already have, apparently you were able to excuse this fault.