I'm the same as
@EVMeister , my current lease is funded by Lex Autolease.
The communication I've had with them has been faultless over the term, but only this year I looked at TrustPilot and was worried by the reviews (mainly to do with handing the car back, false damage, high fines).
Essentially, make sure you photograph/video the entire car before handing it back. Correct any faults (dents/chips), and cancel your Direct Debit after the final payment (so they don't automatically take £££'s in fines). They will then need to write to you, and you can dispute it and pay fines, rather than trying to chase £££'s they've taken automatically.
I hand mind back in two months, so we'll see how it goes...