Good morning everyone. Yesterday, I offically graduatd from this thread!!!
This first couple of paragraphs are for the detailed planners like myself. I picked up my car at the Irvine SC in SoCal late Friday afternoon. I should have followed my first instinct and taken the entire day off of work. I thought working half a shift would make the day go by faster!
Ended up getting delayed at work and left only one hour before my delivery time. I tried to reach the SC to let them know I was running late, but was not able to reach anyone. At 1:49 p.m., I get a text Your Model 3 is almost ready for pick-up. I arrived for my 2:00 p.m. appointment at 2:22 p.m. Annoying, because I hate being late.
There were probably 30 new Teslas in parking stalls to the front and employees moving more Teslas in and out of the rear warehouse. There were seven people waiting to check-in and approximately a dozen more inside the small waiting room when I arrived.
I apologized for running late and was told not to worry because they were running a little behind with deliveries. The first thing they ask for is your ID and a current photogrpah of your odometer; if you are trading a vehicle. So, I had to run back to my car and take a photo of the odometer. After verifying my odometer, I handed over the pink slip, key fobs and signed the trade-in paperwork. I was given release of liability instructions to complete with DMV. I handed over my checks (credit union and my down payment cashier's check). The SA requested I go into my app and accept delivery. I told him I wanted to look at the car first. After checking the computer to tell me which parking space to look for my vehicle, he discovers my vehicle is still inside and has not been prepped. The SA advised he would let me know when the car was up front so that I could check it out. DO NOT accept your vehicle prior to them telling you where to locate your vehicle. Once you accept the vehicle in the app it locks out Tesla employees from accessing your vehicle. Apparently, it also makes it diffiicult for them to locate the vehicle if it is still in the back with all the other Teslas. Tesla employees were having a difficult time finding a couple of peoples vehicles and/or could not access them in the back because they had already accepted their vehicles in the app. I am assuming my SA was new and overwhelmed with the amount of vehicles and people taking delivery. There were at least a hundred or more Teslas in the back SC area. Don't expect any kind of personal assistance once you locate your vehicle. The few SAs that were there were busy with check-ins.
There were no major issues with my car. Matrix lights, Michelin tires, and charging adapter. It was charged to 67 percent. Halfway home my car had completed calibration. It was 95 degrees and the AC kept the car nice and cool. When I got home, I noticed the material on the steering wheel was coming apart. I took photos and submitted a service request and made an appointment for them to come to the house to repair that. I ordered Homelink too. The car is a joy to drive and worth wating for.
This first couple of paragraphs are for the detailed planners like myself. I picked up my car at the Irvine SC in SoCal late Friday afternoon. I should have followed my first instinct and taken the entire day off of work. I thought working half a shift would make the day go by faster!
Ended up getting delayed at work and left only one hour before my delivery time. I tried to reach the SC to let them know I was running late, but was not able to reach anyone. At 1:49 p.m., I get a text Your Model 3 is almost ready for pick-up. I arrived for my 2:00 p.m. appointment at 2:22 p.m. Annoying, because I hate being late. There were probably 30 new Teslas in parking stalls to the front and employees moving more Teslas in and out of the rear warehouse. There were seven people waiting to check-in and approximately a dozen more inside the small waiting room when I arrived. I apologized for running late and was told not to worry because they were running a little behind with deliveries. The first thing they ask for is your ID and a current photogrpah of your odometer; if you are trading a vehicle. So, I had to run back to my car and take a photo of the odometer. After verifying my odometer, I handed over the pink slip, key fobs and signed the trade-in paperwork. I was given release of liability instructions to complete with DMV. I handed over my checks (credit union and my down payment cashier's check). The SA requested I go into my app and accept delivery. I told him I wanted to look at the car first. After checking the computer to tell me which parking space to look for my vehicle, he discovers my vehicle is still inside and has not been prepped. The SA advised he would let me know when the car was up front so that I could check it out. DO NOT accept your vehicle prior to them telling you where to locate your vehicle. Once you accept the vehicle in the app it locks out Tesla employees from accessing your vehicle. Apparently, it also makes it diffiicult for them to locate the vehicle if it is still in the back with all the other Teslas. Tesla employees were having a difficult time finding a couple of peoples vehicles and/or could not access them in the back because they had already accepted their vehicles in the app. I am assuming my SA was new and overwhelmed with the amount of vehicles and people taking delivery. There were at least a hundred or more Teslas in the back SC area. Don't expect any kind of personal assistance once you locate your vehicle. The few SAs that were there were busy with check-ins.
There were no major issues with my car. Matrix lights, Michelin tires, and charging adapter. It was charged to 67 percent. Halfway home my car had completed calibration. It was 95 degrees and the AC kept the car nice and cool. When I got home, I noticed the material on the steering wheel was coming apart. I took photos and submitted a service request and made an appointment for them to come to the house to repair that. I ordered Homelink too. The car is a joy to drive and worth wating for.
