DarkLegion
Member
That's helpful info, I'm doing the same so not sure what the delay could be. Gonna try to call them up again tomorrow.
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That's helpful info, I'm doing the same so not sure what the delay could be. Gonna try to call them up again tomorrow.
hsinclair
Member
Yeah... I'm starting to think my sales/delivery advisor is seriously part-time. He seems to be out of the office more than in.
jrmt23
he/him/his
jrmt23
he/him/his
Delivery day #2 has come and gone. More of the story below (sorry for the long posts here).
It's been a ride. My wife and I get there (she's been a trooper through this whole thing) and I came to a determination in about 15 seconds that I was going to refuse delivery. They repaired the bumper alright, then proceeded to scratch the heck out of it in other places near the repair. One was down to the bumper again. The rest were surface. While I inspected the car further, my wife went to get the Tesla rep.
The Tesla rep got a bit of an earful which I was apologetic about. I told her that this is 100% not her fault, I know she's just the customer interface, but I'm shocked to see the car sitting here with more scratches. Is no one paying attention at the body shop to the work they're doing? She was very understanding, apologetic, and proceeded to give me two options. I can refuse delivery and get put back into the queue. I can also accept delivery but before I do she'll confirm with the service manager that they will be able to fix these. I said to please find out what they can do.
She came back with the news that they will absolutely take care of it for me even if I accept delivery. They will also take care of anything else I find. I talk to my wife quick and go ahead and accept delivery. The rest of the issues with the car were addressed from before. The only other new issues I found were the steering wheel off center (the car doesn't pull) and the driver's interior a-pillar piece is a bit off. Easy fixes really. I go through the rest of the paperwork and go into the delivery office.
While I was in there, waiting on a new registration to be printed for my temp tags, I saw these...
All three of those are Plaid. I didn't want to get closer to spread my bad "luck" to them.
Gorgeous cars. Absolutely gorgeous.
I forgot how much I love driving this car. Even with this experience, which has been poor, the car is amazing. I can feel the acceleration difference between the LR and the SR+. I only got time for a quick side pick before backing into the garage. Say hi to Sylvie.
It's been a ride. My wife and I get there (she's been a trooper through this whole thing) and I came to a determination in about 15 seconds that I was going to refuse delivery. They repaired the bumper alright, then proceeded to scratch the heck out of it in other places near the repair. One was down to the bumper again. The rest were surface. While I inspected the car further, my wife went to get the Tesla rep.
The Tesla rep got a bit of an earful which I was apologetic about. I told her that this is 100% not her fault, I know she's just the customer interface, but I'm shocked to see the car sitting here with more scratches. Is no one paying attention at the body shop to the work they're doing? She was very understanding, apologetic, and proceeded to give me two options. I can refuse delivery and get put back into the queue. I can also accept delivery but before I do she'll confirm with the service manager that they will be able to fix these. I said to please find out what they can do.
She came back with the news that they will absolutely take care of it for me even if I accept delivery. They will also take care of anything else I find. I talk to my wife quick and go ahead and accept delivery. The rest of the issues with the car were addressed from before. The only other new issues I found were the steering wheel off center (the car doesn't pull) and the driver's interior a-pillar piece is a bit off. Easy fixes really. I go through the rest of the paperwork and go into the delivery office.
While I was in there, waiting on a new registration to be printed for my temp tags, I saw these...
All three of those are Plaid. I didn't want to get closer to spread my bad "luck" to them.
Gorgeous cars. Absolutely gorgeous.I forgot how much I love driving this car. Even with this experience, which has been poor, the car is amazing. I can feel the acceleration difference between the LR and the SR+. I only got time for a quick side pick before backing into the garage. Say hi to Sylvie.
I really hope the repairs go smoothly and you get everything taken care of!Delivery day #2 has come and gone. More of the story below (sorry for the long posts here).
It's been a ride. My wife and I get there (she's been a trooper through this whole thing) and I came to a determination in about 15 seconds that I was going to refuse delivery. They repaired the bumper alright, then proceeded to scratch the heck out of it in other places near the repair. One was down to the bumper again. The rest were surface. While I inspected the car further, my wife went to get the Tesla rep.
The Tesla rep got a bit of an earful which I was apologetic about. I told her that this is 100% not her fault, I know she's just the customer interface, but I'm shocked to see the car sitting here with more scratches. Is no one paying attention at the body shop to the work they're doing? She was very understanding, apologetic, and proceeded to give me two options. I can refuse delivery and get put back into the queue. I can also accept delivery but before I do she'll confirm with the service manager that they will be able to fix these. I said to please find out what they can do.
She came back with the news that they will absolutely take care of it for me even if I accept delivery. They will also take care of anything else I find. I talk to my wife quick and go ahead and accept delivery. The rest of the issues with the car were addressed from before. The only other new issues I found were the steering wheel off center (the car doesn't pull) and the driver's interior a-pillar piece is a bit off. Easy fixes really. I go through the rest of the paperwork and go into the delivery office.
While I was in there, waiting on a new registration to be printed for my temp tags, I saw these...
View attachment 699290
All three of those are Plaid. I didn't want to get closer to spread my bad "luck" to them.
I forgot how much I love driving this car. Even with this experience, which has been poor, the car is amazing. I can feel the acceleration difference between the LR and the SR+. I only got time for a quick side pick before backing into the garage. Say hi to Sylvie.
View attachment 699291
Thanks! I think they will. I’ve been pretty vocal about the whole thing. I have the name of the rep and service manager and will deal with them directly.
Brutal. Very sorry to hear that. Hopefully they can get you sorted quickly.
shipwreck75
Member
Got a hold of an SA in Nashville, looking like a pickup after 2 Sep, love that I have a VIN. The next two weeks of waiting is going to be brutal. So close yet so far.
EwOilChanges
Member
4 days narrower here. First date slid two days to the right but the second date moved up two days. September 01 - September 18 > September 03 - September 16.
Ordered a 2021 LR in white on 8/9, currently showing estimated delivery Sept 16 - 30, which has remained unchanged for the last 2 weeks. When I first ordered it said estimated was November, but changed to September after I went through finance approval and uploaded all pertinent documentation. I called my local gallery and the advisor there said for Texas, they typically see delivery about 2 weeks after a VIN is assigned. So, best case scenario, it'll be next month!
Hi all! Been following since I finalized my order 7/6. Received my VIN on Wednesday 8/18, but have yet to see a text to schedule delivery. How long did you wait? Ordered online so do not have a SA.
M3LR white/black
M3LR white/black
Estimated Delivery: August 28 - September 03
delivery window tightening. I think vins are coming for us early to mid July orders
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