Model S Delivery Issues and Communication Concerns

[Norbert]

It's a risk they should have taken. IMHO, they couldn't communicate enough with people in your position, and you are entitled to as much brutal honesty as possible from Tesla -- that's the very least that they owe you.

Because all the successful companies explain each of their production mishaps in excruciating detail....

 

[Brian H]

I fear I may have stumbled into a parallel universe.

You have. What was your old one like?

 

[Arnold Panz]

Because all the successful companies explain each of their production mishaps in excruciating detail....

Nice attempt sarcasm -- but actually you are right that most successful companies go above and beyond the call of duty for customers who have not received the best treatment or experience from the company. In Tesla's case, I don't expect that they'll offer people like AnOutsider or Kroneal anything monetary or substantive, so the least they could do is give them the real scoop on what happened with their cars.

You've made quite clear you don't think that Tesla owes them anything and they should just accept the delays on their cars quietly and not say a negative word ever about Tesla. We clearly have a difference of opinion on this.