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Model S Service - Fort Wayne IN

Discussion in 'Model S' started by aconrad, Aug 16, 2017.

  1. aconrad

    aconrad Member

    Aug 1, 2017
    Fort Wayne
    New to the thread and not sure where to post this but wanted to comment on the Fort Wayne Mobile Service Experience.

    I was due for my 1y annual inspection and service and called Indianapolis SC and they informed me they had a Mobile Service guy in FW. They gave me his number and I called and talked to Nathan. He works out of Fort Wayne and works exclusively for Tesla. He was fantastic at scheduling and accommodating my busy schedule and minimizing disruption. He even went out of his way to assure I could enjoy the P85D AP1 vehicle (my 2013 85 doesn't have AP).

    Not only that he was helpful giving me tips on a couple of DIY things I want to do, while maintaining that he could not help me or accept payment for off hours help which I completely understood and respected.

    Nathan went wholly out of his way to make the Service experience as painless as possible and was great to work with. I can't recommend him enough. He also was great at addressing a humming noise that I mentioned (which required a follow up appointment). If you have any questions he is a great resource and proudly represents the company.

    Very happy with my at-home service appointment experience!
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