I’m frustrated with my DS team...when I first ordered (11/10) they told me “mid-December”...radio silence ever since.
The sales team at the local store told me that I should be able to have it by December 15-16 (production started 11/30) as they said the MyTesla is a little delayed from reality.
Last week my sales team told me they see that my X will arrive in Rockville on or about 12/13 even though it was still in paint last Tuesday. This was re-verified to me on Saturday that it is still listed this way even though MyTesla STILL says in production.
Sadly, I received an email from a new DS last week (Wednesday) saying he was taking over my “S” delivery (even though I ordered an X) and that I would have it by Xmas or shortly thereafter....I made an appointment for the wrap based upon the previous conversations for before that. When I emailed him correcting him about the order and informing him that his boss and the sales team had advised 15th-16th, that I needed his help getting some things clarified from the finance team...not even the courtesy of a reply saying he’d check on it.
Immediately thereafter I emailed him a second time and asked him to make sure NOT to install the front license plate bracket - that email he acknowledged.
Frustrating.
I was at the Tesla store this weekend (my wife and girls were shopping next to it and I was bored) and one of the sales guys went a re-checked and it still shows 12/13 arrives to SC. I got another email from the head of sales yesterday asking if the DS even bothered responding yet - I told him nada - he was going to follow up tomorrow.
if it weren’t for the sales guys I’d be Steve Wonder. I can tell you this - those two sales guys have a VERY nice bottle of scotch each coming to them...where the DS will not....he should remember the time of the year and the fact that I just spent $150k on a car and try to make a LITTLE effort. Perhaps he’s overwhelmed...which could be the case...