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Wiki Model X Refresh Issues Thread
- Thread starter studioloft
- Start date
edit: added pics.
ok, so i have a huge list of issues with mine...have a service appointment july 5th, hopefully they don't **** up the car more.
one thing I noticed is that the plastic trim under the hood has holes that lines up with holes in the steel frame, but there are no clips holding then together? is this normal for tesla? when i picked it up and pointed it out to the SA he told me it's normal and makes sevicing it easier. This is my first tesla so I'm not sure if that's normal.
Also the center screen gets really hot as well. Not sure if it's just because it's the summer or what. Seems to be working though. I put a tempered glass protector on it, should I remove that?
anyway here's a list of issues and some pics of them:
1. Paint chip on trunk passenger side pillar
2. Plastic cover under trunk passenger side pillar is protruding and does not fit correctly
3. Driver door small window, rubber seal inside is not aligned properly
4. A-pillar panel gap with fender panel (driver and passenger side)
5. Passenger side A-pillar does not line up with hood
6. Front hood is raised too high on passenger side
7. Passenger side fender and front bumper alignment is uneven, the fender protrudes out so
they’re not on the same surface
8. Driver side falcon wing door black trim panel (window frame) is protruding out and uneven
9. Driver side falcon wing door panel has black specks within the paint layer.
10. Passenger door black plastic is not fitted properly
11. Passenger side falcon wing door gap between interior trim and car roof center beam. Inside
parts are visible
12. Squeaky and rattling noise from passenger chair and door when driving on highway.
13. Water/condensation on rear screen when rear AC is turned on
ok, so i have a huge list of issues with mine...have a service appointment july 5th, hopefully they don't **** up the car more.
one thing I noticed is that the plastic trim under the hood has holes that lines up with holes in the steel frame, but there are no clips holding then together? is this normal for tesla? when i picked it up and pointed it out to the SA he told me it's normal and makes sevicing it easier. This is my first tesla so I'm not sure if that's normal.
Also the center screen gets really hot as well. Not sure if it's just because it's the summer or what. Seems to be working though. I put a tempered glass protector on it, should I remove that?
anyway here's a list of issues and some pics of them:
1. Paint chip on trunk passenger side pillar
2. Plastic cover under trunk passenger side pillar is protruding and does not fit correctly
3. Driver door small window, rubber seal inside is not aligned properly
4. A-pillar panel gap with fender panel (driver and passenger side)
5. Passenger side A-pillar does not line up with hood
6. Front hood is raised too high on passenger side
7. Passenger side fender and front bumper alignment is uneven, the fender protrudes out so
they’re not on the same surface
8. Driver side falcon wing door black trim panel (window frame) is protruding out and uneven
9. Driver side falcon wing door panel has black specks within the paint layer.
10. Passenger door black plastic is not fitted properly
11. Passenger side falcon wing door gap between interior trim and car roof center beam. Inside
parts are visible
12. Squeaky and rattling noise from passenger chair and door when driving on highway.
13. Water/condensation on rear screen when rear AC is turned on
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Your guess is correct. They stopped including it. The Delivery guy recommended we keep the one from our previous X.
I don’t think the 14-50 adapter has been included for a long time (if ever?).
At least it’s pretty inexpensive.
strider
Active Member
Sorry to hear about this. You probably should have rejected the car. At this point it's yours. So be as pleasant as you can when dealing with your SC (in my experience they do want to help) and try to get it all sorted. May want to look up any lemon law protections in your state and keep detailed notes including dates and times of when it went into and out of service, who you spoke to, copies of your correspondence, etc. You might also want to opt out of forced arbitration in the case tha tyou do need to take them to court.
Forced Arbitration Review: Act Fast to Opt Out of Tesla’s Forced Arbitration Provision - Wirtz Law APC
Don't sign your rights away, and keep your potential monetary options open if your Tesla turns out to be a lemon under California's Lemon Law.
www.wirtzlaw.com
Tesla have been drawing from shore power since 2016-ish. The feature was created because back in the day when SCs were sparse, you didn't want the car discharging while you were loading up the family, pre-conditioning the cabin (especially if it was winter), etc.
The TESLA letters will flash if the car is drawing 1A or 32A. Even with HVAC off, it takes some juice to run the computers, lights, doors, etc.
It should show the draw on the driver's screen in the form of X/32A where X will be 1 or 2.
Well, Tesla ranks dead last in the JD Power quality survey with 250 reported defects per 100 cars. I think @Incomingplaid's reference to the movie Gung Ho is apropos. Cars seem to be either great or basket cases - seems to depend on what was happening on the line that day or some transport mishap. Mine was great despite being an EOQ car. The PRND strip on the console was scratched on the backside so you could still see half of the N when it wasn't illuminated. When my car was in service for that, they fixed a very minor right FWD alignment. I didn't even put it on my service request as I was nervous about them making it worse. When I got there I asked them to look at it and give me their opinion on whether they would try to fix it or just live with it. Luckily Tulsa is a small SC and having owned a Roadster I am known there. The service advisor called the lead tech over for his opinion. Shockingly it was fixed not by moving the FWD (this made me happy as it works perfectly with no seal or paint rubbing). Instead they lowered the hatch a little and the front passenger door a little and now everything lines up.
All that to say, unless you desperately need a car right then, do not be afraid to reject a car that has issues. You will be paying a crazy amount of money and living with the car for a long time. You should love it.
strider
Active Member
More Tesla nickel-and-diming 6-figure cars. They are $45, out of stock on Tesla website, but I was able to buy one from my delivery center when I picked up the car.
aerodyne
2 of 3 EV's - Defect Free!
An awesome tech named Anthony is headed to Charlotte....highly recommend. Owns a MX.
John in LB
Member
Went back and looked - You are 100% correct in terms of the 2017 X. If you want to avoid drawing ANY power during peak periods, you have to unplug the car from the wall. Setting a schedule to avoid peak periods does not stop the car from supplying operating power (HVAC, doors, etc...) from the charger.
I will be picking up my model X Plaid in the next few days and wanted to read the forums on what to look out for before I get it. I already have a model S plaid now and we sold our model Y plaid last week to make room in the garage. We got our VIN on Friday and paid for the car yesterday. Driving it directly to have it wrapped in a chalk white gloss wrap and give it a tint. I already picked up all of the accessories that I thought were a must and they arrive soon.
Does it sound like we are excited?
Does it sound like we are excited?
This is my first post in the issues thread, so forgive me if this has already been discussed! I spent some time searching and didn't see anything, so I thought I'd throw it out there.
Long story, but I had orders on two MXP's. I took delivery on the first one and decided I wanted the second one (different color). Sold the first and just took delivery on the second. On the first one, the auto present doors worked nearly perfectly with the phone key. Unfortunately, on the second car, the phone key is hit or miss in terms of whether or not the driver door automatically opens.
I don't know if the issue is due to specifically to the phone key or something else. I have not had the car long enough to test whether or not it is also flakey with the key fob. I will plan to do that and watch, but I am wondering if anyone else had issues with the phone key's ability to invoke the door auto present? I am not sure if this warrants a service call, or if it falls into the "it's common" category?
Long story, but I had orders on two MXP's. I took delivery on the first one and decided I wanted the second one (different color). Sold the first and just took delivery on the second. On the first one, the auto present doors worked nearly perfectly with the phone key. Unfortunately, on the second car, the phone key is hit or miss in terms of whether or not the driver door automatically opens.
I don't know if the issue is due to specifically to the phone key or something else. I have not had the car long enough to test whether or not it is also flakey with the key fob. I will plan to do that and watch, but I am wondering if anyone else had issues with the phone key's ability to invoke the door auto present? I am not sure if this warrants a service call, or if it falls into the "it's common" category?
Common I think. It’s always been the case that the fob works much faster for auto presenting.
Honestly I ended up turning off auto present because it was annoying every time I walked by the car in the garage with my phone in my pocket to carry out trash or go outside with the kids.
When I did have it turned on the phone key would be inconsistent for auto presenting, I think sometimes the car is in a deeper sleep than other times and it has to wake up before it sees the Bluetooth.
Another issue: my Homelink works, but it won't automatically open or close the garage door. This feature worked fine on my previous Tesla's, but it does not seem to work on my brand new MX Plaid.
I am wondering if it could have something to do with navigation? I noticed the other day that when I was driving down my street, the map suggested I was in an odd area. If navigation is off a bit, this could possibly affect the automatic garage door if the commands are based on GPS location?
If my theory is correct, how the heck do I recalibrate navigation?
I am wondering if it could have something to do with navigation? I noticed the other day that when I was driving down my street, the map suggested I was in an odd area. If navigation is off a bit, this could possibly affect the automatic garage door if the commands are based on GPS location?
If my theory is correct, how the heck do I recalibrate navigation?
Did you happen to find a solution to this? I may have a similar issue. I have only had the car a few days, but I noticed that while driving on my street, navigation showed my car as being off my street - kind of like what you are showing in these images.
I think my GPS is drifting and I have not made any modifications to my vehicle. Do you have any recommendations on troubleshooting this outside of a service center appointment?
Consider your location when it fails. If you are in a downtown urban canyon, it is not uncommon to lose accuracy (drifting). If your GPS is consistently unreliable even in suburban/rural environs, a service center appointment is the solution.
I noticed my GPS hasn’t been centered on the road ever since I got it. I thought it would improve over time but now that you mention the problem I notice my maps are still showing the car location as to the side of the road instead of in the road. I will bring this up at my service appt.
It's on my street near my home. Have never had this issue in other Tesla's. Yep, made a service appointment. Unfortunately, it's in a month!
My X did this when it was overheating early on. Software update fixed it. Have you gotten your first software update yet?
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