What worries me, is that it's clearly a program change within the database that was put in place manually...... i.e. Update Estimated_Deliveries set Update_Date = 'august 29 - october 13' where order_date < (insert random date) and colour = (insert random color) and TMC_Forum_Member = 'True'.....
All the variations I have seen over the months look like "Manual Input"
I don’t think anyone is storing expected delivery date in a database as a string…
I've seen very specific date ranges, a single month name, as well as a month name range with either month name in full or abbreviated, with/without the year, and Caps/Lower-case. I think it is extremely unlikely to be structured-data from a fully-automated process. So may actually be manual data ...
There again, I have never seen "Unallocated", which would be useful to Punters, nor properly broad ranges like "Q4 2022" or "2023". And if it is a Free Text field that would allow someone to make a process-change along those lines.
The back-and-forth of EDDs maybe indicates that the only scheduling tool that the car-allocation-team has is the EDD - the same one which is visible to the Punter. So on that assumption they are using EDD as a "dump" for various batches of "maybes" whilst they are refining car-to-Punter allocation.
"Anyone used August?", "OK, how about August-September?" Errrmm ...
"What if abbreviated to Aug-Sep?" Darn it.
"Lower case?"
So maybe they don't have an internal allocation-scheduling-attempt field, and wind up using the Punter-visible EDD. And thereby cause angst, anxiety and confusion for the user-community.
Given what a Horlicks they have made of trying to generate Final Invoices for me (one really bad example in particular, but I'm not sure I've actually had a single car that only had one Final Invoice "attempt"), I am doubtful that Tesla have much back-office software that is polished and "out of Beta"
I categorise this as a "Billion Dollar Startup problem" where speed of growth causes all sorts of growing pains, where solutions don't come fast enough - and when they do they may well have already been outgrown.
I thought to have a word with Farmers Union Insurance as they are highly recommended by Which.
They get 10/10 for the ease of finding a human being with whom to speak but I was not "super" pleased with what they had to say: " Let me stop you right there sir, we do not insure Teslas at all!" Begs the the question: Which Which and why?
NFU have been insuring my Tesla since 2015 ... not bothered to look elsewhere (they are OK with the business use I need and (possibly only pre-Tesla), the cars we had with them were any-driver, which would of course be handy if I had a headache on the 10 minute journey to demo the car to a mate ...)
Original car was sideswiped on a roundabout, and after some elbow-grease and hair-drier action on the PPF you couldn't tell, except for a couple of small dents. But the Bodyshop said that because it was Ali the doors needed replacing (
I'm never taking that advice again ... parts took months, car in the shop for weeks, etc etc) it went back to original PPF fitter to have that put on the new doors. NFU paid the whole bill - not sure I knew back then that PPF might be an insurance issue ... or maybe they never looked at the bill! (Other party admitted 100% liability, so it might have been that of course ...) And anything may have changed since then ...
I presume you are not a farmer ... I think there was a point at which NFU said they would only insure Tesla if customer had other insurance with them, so it might be that? So it turns out that you do need several Fergies ...
and simultaneously, the X3 reinsured for one month thereby giving me time to sell it.
