It’s been a while since I’ve updated my experiences here on our new Model Y we picked up in Indianapolis. The first month was a glorious experience that made me grin ear to ear and I’ve been unsure how to approach the next update.
I’ll start by saying the title isn’t misleading. We are on day 10 of our vehicle being in the hands of service with no immediate timeframe. The issue I’ve encountered seems to be fairly unique and isn’t something a checklist would of helped with (so those keyboard warriors can take a bit of a pause) - however I’m glad we caught it when we did.
Two weeks ago while cleaning the car I noticed a large “ water stain” on the top of the cargo cover. This led to a service appointment to see if I had a “leak” or if it maybe discolored for other reasons. As usual the Indianapolis Service Center was on top of it and said they’d do a thorough inspection and water ingress test. I’d be without it for a few days.
Turns out, no leak that would cause the discoloration of the cargo cover, so they would just replace it. However they did notice that during the testing there was a sealant leak coming in at the lip of the tailight where it meets the molding - below where the spoiler would be. They said becuase of this they would estimate it taking 10 days at a local body shop for a fix.
The story then takes a bit of a turn after two attempts at said body shop the leak is still slightly present and I just received an update call (which I’m extremely blessed for) - although I’m starting to feel a bit depressed our guys at Indy are always extremely helpful and gracious on making sure we understand what is happening.
So now the car is going to basically live there as they are ordering an entirely new liftgate and starting over. Turns out I am “one of two vehicles” identical, with the exact same issue.
Fingers crossed but I thought my experience may be slightly similar to others who have dealt with extended stays. Luckily I’ve been given a loaner with free supercharging so although I miss my Model Y, I’m not without a vehicle (which I know others haven’t been so fortunate).
I’ll start by saying the title isn’t misleading. We are on day 10 of our vehicle being in the hands of service with no immediate timeframe. The issue I’ve encountered seems to be fairly unique and isn’t something a checklist would of helped with (so those keyboard warriors can take a bit of a pause) - however I’m glad we caught it when we did.
Two weeks ago while cleaning the car I noticed a large “ water stain” on the top of the cargo cover. This led to a service appointment to see if I had a “leak” or if it maybe discolored for other reasons. As usual the Indianapolis Service Center was on top of it and said they’d do a thorough inspection and water ingress test. I’d be without it for a few days.
Turns out, no leak that would cause the discoloration of the cargo cover, so they would just replace it. However they did notice that during the testing there was a sealant leak coming in at the lip of the tailight where it meets the molding - below where the spoiler would be. They said becuase of this they would estimate it taking 10 days at a local body shop for a fix.
The story then takes a bit of a turn after two attempts at said body shop the leak is still slightly present and I just received an update call (which I’m extremely blessed for) - although I’m starting to feel a bit depressed our guys at Indy are always extremely helpful and gracious on making sure we understand what is happening.
So now the car is going to basically live there as they are ordering an entirely new liftgate and starting over. Turns out I am “one of two vehicles” identical, with the exact same issue.
Fingers crossed but I thought my experience may be slightly similar to others who have dealt with extended stays. Luckily I’ve been given a loaner with free supercharging so although I miss my Model Y, I’m not without a vehicle (which I know others haven’t been so fortunate).
