MyQ Connected Garage Not Loading

[Beast_Mode]

Same issue. On the day my trial was ending I just had an error and couldn’t access the garage though the car. Tried to check the subscription and it says it will auto-renew on the 28th. Tried some of the recommendations posted here but nothing has helped me so far.

 

[Randy-12]

Same for me. I am not going to pay for it so I just unlinked it from the car and went on their site and clicked the unsubscribe button.

It is off my car and out of my mind. Never worked as expected for me.

 

[Anonymous123]

I’m going to purchase it and seems like myQ is not ready because it says “check back soon for pricing” hoping they get it fixed soon bc this is much cheaper than a home link for our multiple cars. Worked perfectly up until the 15th… the “renewal” date of 30 days

 

[RMannino]

I used my PC to sign into my account and not the app. I subscribed for one year for $45 as I might be selling 2020 M3 and getting refresh M3 at end of year and don’t want to put in homelink device than transfer physical part to new car.

 

[AnYo]

I got the same error and was able to fix by going to locks menu in the car then unlink account. Followed by linking it again following the link with the QR code.

 

[StealthBomber]

Good to hear the factory reset works ... didn't want to go fully nuclear for this but seems that might be the only way.

How many things must be reconfigured after the reset? I assume a lot is stored on your profile, but things like Phone Keys probably not, right?

 

[StealthBomber]

Followed by linking it again following the link with the QR code.

Do you happen to have the link via the QR code? Might be able to re-link directly visiting that URL.

 

[Beast_Mode]

I got the same error and was able to fix by going to locks menu in the car then unlink account. Followed by linking it again following the link with the QR code.

When I try to unlink it says there’s no MyQ account to unlink.

 

[RahBKoz]

I got the same error and was able to fix by going to locks menu in the car then unlink account. Followed by linking it again following the link with the QR code.

Thanks for posting this, it was exactly the right thing,

Soft reset didn’t work. No way would I factory reset for something like this. Unlinking in the Locks menu and re-pairing worked.

To the poster who wants the QR code, I think that URL is car/account specific so sharing might not be a good idea?

 

[StealthBomber]

To the poster who wants the QR code, I think that URL is car/account specific so sharing might not be a good idea?

That's fair, any person identifier can be redacted, but if someone has the base of the URL and maybe something like a VIN or some other identifier is in the URL I could figure out what to put for my car to try again vs right now where I cannot do anything.

I do not want anyone to share any car/person specific info.

 

[Beast_Mode]

Got this email from MyQ today… going to see if I can get it to work.

 

[jerome8283]

Got the same email yesterday as well.

 

[S&B's M3]

I'm getting the error as well and I, too, tried rebooting and as others noted I am running the latest SW (2022.44.25.3). So unless someone fixes this bug, I will not be subscribing past the 30 day trial period.

 

[jerome8283]

I'm getting the error as well and I, too, tried rebooting and as others noted I am running the latest SW (2022.44.25.3). So unless someone fixes this bug, I will not be subscribing past the 30 day trial period.

Did you try unlinking and linking your account? This solved the error for me and others.

 

[jerome8283]

Before unlinking and linking my account to get me back up and running, with my initial setup when I approached my home the MyQ menu appeared at the very top of my Tesla menu. It no longer appears. Does anyone know how to get this back?

 

[Beast_Mode]

I tried again today. No luck. Called MyQ, who said I needed to call the Chamberlain Tesla support line. No one from there was available this weekend so they will call me on Monday.

I’m stuck at spinning screen when I go to reset and error when I go to unlink. Out of ideas but I’m not going to reset my car over this.

 

[Beast_Mode]

Before unlinking and linking my account to get me back up and running, with my initial setup when I approached my home the MyQ menu appeared at the very top of my Tesla menu. It no longer appears. Does anyone know how to get this back?

I believe everyone who can’t use MyQ has this same issues.

 

[S&B's M3]

Did you try unlinking and linking your account? This solved the error for me and others.

So let me understand this, I need to unlink all 4 of my family's phone and the relink them? That's nuts...

 

[Beast_Mode]

So let me understand this, I need to unlink all 4 of my family's phone and the relink them? That's nuts...

No, there’s a selection in the car that is supposed to allow you to unlink your Tesla and MyQ. Mine gives the error I posted above.

 

[mstatkus]

My Model Y worked, but the QR from the Model 3 is going to a 404.