New FWD switch design

[rjdoc74]

SC or self install? Was it difficult either way?

SC did it. I brought the car in for like 10 other issues and asked about the switches. They said no problem. Also replaced driver side B pillar cover for premature wear (another SC I went to before said no fox available). My seven year old son seems to think new switches are better

 

[BLKMDL3]

That should be a pretty easy problem to solve.

Oops it snapped Maybe I do need the new ones......

 

[Peteybabes]

Odd, the service center that really had my back earlier and went out of their way to make me happy with the car told me that they can't even do it because the system is totally different. When I told them people are reporting having it done they switched to "we're not allowed unless the switches are broken". I feel odd leaving my new car with people that will make up things to justify their own policies.

I'd love to hear of a SF Bay Area SC that will do this, or at least order the parts so I can try it myself. If someone does a self install I'll be interested to see what's involved.

they tried to tell me the same thing as well . I sent them this thread and told them i could install them myself and they finally just gave in. lol

 

[MXWing]

Odd, the service center that really had my back earlier and went out of their way to make me happy with the car told me that they can't even do it because the system is totally different. When I told them people are reporting having it done they switched to "we're not allowed unless the switches are broken". I feel odd leaving my new car with people that will make up things to justify their own policies.

I'd love to hear of a SF Bay Area SC that will do this, or at least order the parts so I can try it myself. If someone does a self install I'll be interested to see what's involved.

Given the retail cost of your car, worst case is $175 labor for them to do it. I don't think its worth messing with in your case since its confirmed they have to open up trim at the minimum.

 

[flar]

Given the retail cost of your car, worst case is $175 labor for them to do it. I don't think its worth messing with in your case since its confirmed they have to open up trim at the minimum.

But if they refuse to do it then I'm left with doing it myself if I can at least get them to order the parts.

 

[MXWing]

But if they refuse to do it then I'm left with doing it myself if I can at least get them to order the parts.

They won't 'refuse' to do it. I was quoted $195 out the door to install them. 20 for hardware and 1 hour of labor. Labor charge was because my switches were not broken.

 

[outie]

They won't 'refuse' to do it. I was quoted $195 out the door to install them. 20 for hardware and 1 hour of labor. Labor charge was because my switches were broken.

Your switches were broken and they wanted to charge you to replace them?

 

[MXWing]

Your switches were broken and they wanted to charge you to replace them?

NOT broken. Important distinction. I corrected it.

Thanks

 

[flar]

They won't 'refuse' to do it. I was quoted $195 out the door to install them. 20 for hardware and 1 hour of labor. Labor charge was because my switches were not broken.

Please reread my post #119. They did refuse. At least the nearest SC did, but there are others in the Bay Area that I haven't tried yet.

 

[AnxietyRanger]

i was please as punch and picked up the car today at lunch, and it looks awesome!

Congrats @Peteybabes - very nice of your SC to go that extra bit. I appreciate that and you sharing.

 

[commasign]

The original switches are functionally defective. I can't remember a single guest passenger who has been able to use those switches to open or close the FWD on their first try, and many who still can't use those switches on subsequent tries. It's a safety hazard.

 

[Pandamoanium]

It's interesting, my X was delivered AUG2016 and had a switch where the lower half had an opening. The SC just changed mine since one side broke, it's exactly the same minus the hole. So this seems to be the third iteration, they even mentioned that it changed, guess they just need to use up excess inventory

 

[MiddKid]

It's interesting, my X was delivered AUG2016 and had a switch where the lower half had an opening. The SC just changed mine since one side broke, it's exactly the same minus the hole. So this seems to be the third iteration, they even mentioned that it changed, guess they just need to use up excess inventory

Sounds like you got the second, not third, iteration. See here:
New FWD switch design

 

[outie]

So while my car was being fixed for the annoying FWD detecting objects under sun heat, I mentioned to the tech about the new switches. He asked where I saw it and I showed him this thread and he knows about he forum and put it down. I picked up the car today and he goodwilled the replacements for me for being patience with the FWD repair. Very nice guy.

 

[K-MTG]

Can they goodwill me a 2nd row center counsel?

 

[MXWing]

Please reread my post #119. They did refuse. At least the nearest SC did, but there are others in the Bay Area that I haven't tried yet.

My SC didn't want to replace working switches but nothing they could say if I was willing to pay for it. Your center is messed up. You can try to reach a different person or call around. So it seems the high end is one hour labor and $20 for parts. It's straightforward.

Hope you succeed without much more difficulty.

 

[Peteybabes]

Can they goodwill me a 2nd row center counsel?

if i had the option to do this i would...they say no, has to be installed from the factory.

 

[bak_phy]

One of my switches (original design) has broken. Do they fix both for free so that they match?

 

[boaterva]

One of my switches (original design) has broken. Do they fix both for free so that they match?

I would hope so... unmatching switches is so not Tesla. Seriously, I'd ask if they are replacing one to be sure they do do both of them.

 

[AdamHLG]

I'm sure if you ask nicely they'll throw in a free $1.44 toggle switch to keep you happy.