No Bass

[jj8585]

Hi!!!! I got my Y on Sunday and I am so in love. She's a black on black beauty. Did I mention I'm happy and in love???

One bummer that popped up was last night I noticed there was no bass coming from the speakers. It all sounded really tinny and like it was coming from the front only. I did a steering wheel button reset and the bass came back. I was really surprised this happened in the first week of having the car... is this... normal?

 

[Everlast]

Hi!!!! I got my Y on Sunday and I am so in love. She's a black on black beauty. Did I mention I'm happy and in love???

One bummer that popped up was last night I noticed there was no bass coming from the speakers. It all sounded really tinny and like it was coming from the front only. I did a steering wheel button reset and the bass came back. I was really surprised this happened in the first week of having the car... is this... normal?

Same thing happened to my brand new MYLR yesterday. I was surprised too. To fix it, just restart the computer. Push both buttons on the steering wheel for 10 seconds or so until the screen goes dark and reboots.

 

[jj8585]

Same thing happened to my brand new MYLR yesterday. I was surprised too. To fix it, just restart the computer. Push both buttons on the steering wheel for 10 seconds or so until the screen goes dark and reboots.

Cool yeah that's what I did and it seemed to fix it. Hope it's not a recurring thing.

 

[GtiMart]

Recent bug if you use sentry mode.... The amplifier gets turned off to save power but does not resume when you drive. Rebooting will fix and probably also letting the car sleep. I presume a future software update will fix it.

 

[Destiny1701]

Hey I had no idea! I was just thinking this premium stereo sucks in the bass dept as compared to the M3.

I’ll try the reboot…

 

[Level 1]

Recent bug if you use sentry mode.... The amplifier gets turned off to save power but does not resume when you drive. Rebooting will fix and probably also letting the car sleep. I presume a future software update will fix it.

In our case:
(upgrading from 2021.11.10x software)
2021.36.5 added the expanded immersive sound options and broke the audio (subwoofer). The scroll wheel restart would fix it, but only temporarily. Basically had to restart it every time we wanted to go anywhere to have good sound from the stereo.
2021.36.5.5 rolled back the immersive sound changes
2021.36.8 re-introduced the immersive sound changes and the subwoofer has worked fine ever since

 

[Everlast]

In our case:
(upgrading from 2021.11.10x software)
2021.36.5 added the expanded immersive sound options and broke the audio (subwoofer). The scroll wheel restart would fix it, but only temporarily. Basically had to restart it every time we wanted to go anywhere to have good sound from the stereo.
2021.36.5.5 rolled back the immersive sound changes
2021.36.8 re-introduced the immersive sound changes and the subwoofer has worked fine ever since

I’m on 2021.35.102 and the car says it’s up to date.

 

[Destiny1701]

Hey I had no idea! I was just thinking this premium stereo sucks in the bass dept as compared to the M3.

I’ll try the reboot…

Hey it worked! Now she sound like a pretty decent system. The 8” is definitely lacking a bit in the low dept. wondering if should disconnect and add a 12” in the lower cavity

 

[ScoobyDoo82]

In our case:
(upgrading from 2021.11.10x software)
2021.36.5 added the expanded immersive sound options and broke the audio (subwoofer). The scroll wheel restart would fix it, but only temporarily. Basically had to restart it every time we wanted to go anywhere to have good sound from the stereo.
2021.36.5.5 rolled back the immersive sound changes
2021.36.8 re-introduced the immersive sound changes and the subwoofer has worked fine ever since

Anybody know when we will get independent SUB level adjustment? I could of sworn I heard and saw a pic of this upcoming feature on some site.. there was an independent subwoofer slider adjustment on the far left of the EQ along with the new immersive sound adjustment on the bottom like how it was recently added. I assumed that the immersive sound slider would also include the independent sub adjustment.

Anybody know?

 

[Everlast]

My bass has now dropped out 4 times. I have to keep restarting the computer.

 

[jj8585]

My bass drops out almost every day. So this is a sentry mode bug? I guess the only solution is to not use sentry mode or keep restarting the computer every day until a software update fixes it?

 

[GtiMart]

Someone higher up posted that 2021.36.8 fixes it. You should get it soon.

 

[jj8585]

Someone higher up posted that 2021.36.8 fixes it. You should get it soon.

Thanks

 

[Everlast]

Someone higher up posted that 2021.36.8 fixes it. You should get it soon.

Thanks. I’m new to Tesla. Does the update just pop up randomly at some point? I’m still at 2021.35.102.

 

[kindofblue]

I had to read this post that caught my eye as I'm a bass player. So here's a bit of jocularity I hope you'll enjoy.
"It's all about that bass

 

[SFNM Jack]

Hi!!!! I got my Y on Sunday and I am so in love. She's a black on black beauty. Did I mention I'm happy and in love???

One bummer that popped up was last night I noticed there was no bass coming from the speakers. It all sounded really tinny and like it was coming from the front only. I did a steering wheel button reset and the bass came back. I was really surprised this happened in the first week of having the car... is this... normal?

Well, as Meghan Trainor says…. It’s all about the base, ’bout the base, no treble…

 

[kindofblue]

This is my favorite version of All about that Bass

 

[jj8585]

Someone higher up posted that 2021.36.8 fixes it. You should get it soon.

still don't have it

I've also turned off sentry mode but this still happens. I basically have to reset the computer every time I start the car to have a proper sound system.

is there any way to force an update?

or might this be something else not related to sentry?

 

[Unclepaul]

Things like this can often happen with Tesla. They innovate at the speed of thought. When something new is developed they do not wait years to finish all possible testing and implement it. They roll things out with good intentions, but until it gets into the hands of thousands of end users do they realize that it still needs some tweeking. When they get customer and field feedback that something is amiss they hone their software to improve the offering.

While this gets all the new stuff into the hands of customers quickly, and often results in the most advanced offerings, it also comes with a cost for the early innovators.

I saw this when Tesla released free OTA updates implementing automated windshield wipers and headlights. Customers gave feedback that the systems were not up to snuff, and Tesla rolled out multiple updates to make them better (but still not perfect)

Of course everyone wants everything to be perfect, but that is not reality in a fast paced innovative company.

 

[jj8585]

Things like this can often happen with Tesla. They innovate at the speed of thought. When something new is developed they do not wait years to finish all possible testing and implement it. They roll things out with good intentions, but until it gets into the hands of thousands of end users do they realize that it still needs some tweeking. When they get customer and field feedback that something is amiss they hone their software to improve the offering.

While this gets all the new stuff into the hands of customers quickly, and often results in the most advanced offerings, it also comes with a cost for the early innovators.

I saw this when Tesla released free OTA updates implementing automated windshield wipers and headlights. Customers gave feedback that the systems were not up to snuff, and Tesla rolled out multiple updates to make them better (but still not perfect)

Of course everyone wants everything to be perfect, but that is not reality in a fast paced innovative company.

yes but i think there's a difference between systems not being perfect and systems being completely defunct. every time I turn on my car, most of my sound system including the bass is turned off. that's a pretty bad situation!