So I noticed a couple days ago that I lost the ability to select the satellite maps and other items connected to premium connectivity. I was originally set to expire on 12/31. I paid several weeks ago and my Tesla.com profile reflects that I’ve paid. Even though I’ve paid the car continued to say that premium connectivity expires on 12/31.
I though the latest software update, a touchscreen reboot or a whole car reboot would fix this but nothing fixed it. I waited until today (1/1) to see if the problem goes away but still nothing. It’s like my car lost sync with the premium connectivity setting in the account. The car still says premium connectivity on the main display but 12/31 expiration. No satellite maps are accessible and the theater asks for WiFi if I try to play Netflix.
It seems much more difficult to get a hold of Tesla for a fix. I chatted with someone yesterday and all they could suggest was the reboot and told me to come back after that. No one is around today to help.
Anyone else having this problem and figured out a fix?
I though the latest software update, a touchscreen reboot or a whole car reboot would fix this but nothing fixed it. I waited until today (1/1) to see if the problem goes away but still nothing. It’s like my car lost sync with the premium connectivity setting in the account. The car still says premium connectivity on the main display but 12/31 expiration. No satellite maps are accessible and the theater asks for WiFi if I try to play Netflix.
It seems much more difficult to get a hold of Tesla for a fix. I chatted with someone yesterday and all they could suggest was the reboot and told me to come back after that. No one is around today to help.
Anyone else having this problem and figured out a fix?