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Not seeing Sentry Mode
- Thread starter dloop
- Start date
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- Tags
- sentry sentry mode
Raphymartinez
Member
Same issue with my LR RWD 3. I picked it up this passed Saturday with 3 miles on it. When I left the GPS stopped tracking and the map was glitching out like crazy. AP also wouldn’t calibrate. Service sent a firmware update to the car and all seems to be ok. No Sentry mode still and nobody ever mentioned that I had to pay for FSD to get it. ,my car was on 2019.7.102 when i picked it up and now it’s on 2019.7.105.
I will have a huge issue with needing to have FSD to get Sentry mode. That is not documented anywhere as part of the FSD upgrade.
I will have a huge issue with needing to have FSD to get Sentry mode. That is not documented anywhere as part of the FSD upgrade.
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Knightshade
Well-Known Member
First- that ain't Tesla HQ. That's a clueless level 1 support rep.
Second, speculation is folks with 2019.7.x have HW3 and they haven't enabled sentry mode for those cars yet.
it absolutely does not require AP, EAP, or FSD- the level 1 clueless person is wrong.
Here's the CEO of Tesla saying they're wrong-
Elon Musk on Twitter
Elon Musk said:
Good to know. Have a SC appointment tomorrow. Will probe further... I'm guessing probably will have to wait for firmware update to fix..
I'm more bummed about the roof glass. It's way too tinted now. I loved my last model 3 roof; you could really enjoy the view. Now it's like looking through 10% tint.
I'm more bummed about the roof glass. It's way too tinted now. I loved my last model 3 roof; you could really enjoy the view. Now it's like looking through 10% tint.
KBT3 please report back what you hear at the SC. Also, if you get a chance, can you ask if there is an easy way to determine if we already have HW3? Thx.
BluestarE3
Active Member
The hardware is required for Sentry Mode. All Model 3s have the hardware for (E)AP and FSD installed by default. However, the corresponding software for (E)AP and FSD are not required for Sentry Mode. Although, keep in mind AP is now bundled by default for new cars.
SC confirms that vehicles with HW3 (the 2019.7.105 firmware) do not currently have Sentry mode. This is a known issue and they are working on a firmware update. Something to do with the new Chip. Probably going to be a few weeks for the fix to roll out.
Same exact thing happened to me, GPS stopped, was glitching, and AP wouldn't calibrate.
Service re-sent 2019.7.102 (before .105 came out) and I reinstalled and it all now works perfectly.
I'm in the same boat. I took deliver on Friday 4/26 (in Charlotte, NC) and I have 7.105.
- Dashcam works perfectly fine
- No sentry mode
- NOA works great but still requires confirmation (via turn signal) to initiate lane changes
I'm in the same boat. Took delivery on 4/18/19. Opened a service request (which is tomorrow at 8am). They contacted me a day after opening it, and pushed 2019.7.105. I asked them why unconfirmed lane change and sentry mode was still missing, and they went silent. Won't respond to text messages or left voice mails. My Navigate on AP also has annoyances that are fixed in 2019.8 (hard braking in lane changes, aborted lane changes, drift to left on lane merge, etc).
Don't get me wrong - I LOVE the car. Just would like to get up to date. Before reading this thread, I had suspected it was because of HW3.
Since I live near the Tesla factory, my appointment is at the service center that's just south of the factory. Hopefully I'll get some real answers tomorrow morning.
Don't get me wrong - I LOVE the car. Just would like to get up to date. Before reading this thread, I had suspected it was because of HW3.
Since I live near the Tesla factory, my appointment is at the service center that's just south of the factory. Hopefully I'll get some real answers tomorrow morning.
Keep us posted please! I'm experiencing a lot of what you mentioned but also echo your comments on loving the car.
I'm having a blast! But at the same time I'm eager to see the benefits of the most recent releases as well (especially Sentry Mode and no confirmation on NOA).
It is because of HW3. At this point, none of the newer firmware is compatible with the HW3 computer, but I would expect that to change very soon. The features you’re missing are missing on all of the HW3 cars at this point.
Cancel your appointment and be patient, it will be worth it.
