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Owners delivery stories, photos and first impressions

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Eureka, I figured it out: it's the little people!

Plug me in was just writing about how well the voice recognition works, and in the past few posts I've seen lots of photos of little people in the frunk. I put 2 + 2 together and realized these aren't the kids of new Tesla owners, they're the little people that come with the cars and make all the gee whiz stuff work like there's a human behind it. Tesla leprechauns, if you will. I'm not sure which option activates the order for the little people (tech package?).

Here's my littlest little person. She has a bit of lazy eye so we patch her stronger eye for a few hours every day. She's technically too small for the jump seats so we installed her child seat, but she's ridden in the way back with a big sister on a couple of short rides and enjoyed it.
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My Model S Journey to Ownership

My Model S Performance just arrived. It's been a seven month odyssey and totally worth the wait.

Last August I attended a fundraising event at Vermont's Champlain College. To spice up the event, they'd set up a tent with a dozen interesting cars under it, including a Tesla Roadster. While chatting with the Roadster owner, I recalled seeing a photo of a Tesla sedan prototype a couple of years ago. He surprised me when he said, "It came out in June!" As soon as I got home, I logged onto the Tesla Motors web site. That was my first glimpse of a production Model S. I placed my order a week later without even having seen one in the flesh. Tesla estimated that my Model S would arrive in June 2013.

In September I attended the opening party of the Boston area Tesla store, where I had the pleasure of meeting Tesla's George Blankenship (below left). There was a black Model S on the floor, and to me it looked absolutely gorgeous — the very definition of the word handsome. It was the first time I'd actually seen one. I remember walking up to it and being taken by the shape of the body. It has a very muscular stance, like an Olympian crouched in the starting blocks. The huge wheels, low hood, and prominent rear flanks added to the sense of raw power. I just stood there, taking it in, stunned that such a beautiful automobile could be made in America. Only a couple of months before this, I came seriously close to buying a used Aston Martin V8 Vantage. I knew, right there in the Tesla store, that my future was sitting in front of me. I was hoping for a test drive while I was down there, but due to Tesla's pending legal battle in Massachusetts over franchise laws, the store was unable to give test drives yet.


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So I flew to JFK six weeks later, grabbed a taxi over to Roosevelt Field Mall, and took a test drive with Tesla store manager, Michael Sexton. The test drive was impressive, but it was also surreal. It had only been a few weeks since Hurricane Sandy, and there were quarter-mile-long lines at every gas station. Buzzing by them in an electric car seemed quite ironic. Eventually, we came to a road block on the highway, manned by three New York State Troopers. Due to residual flooding, we couldn't go any further. The troopers hadn't seen a Model S yet, much less knew what it was. They were blown away. Michael invited them to drop by the store for a ride. How cool. By chance, the Model S displayed in the Roosevelt Field store was pearl white. I hadn't seen one in that color yet, and I instantly realized that this was the color I wanted. It absolutely fit my vision of the Model S as part of my daily life in Vermont. Naturally, I began second-guessing myself about a month later — after pressing the Finalize button.


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In January I got the news that my car would actually be delivered in February/March, instead of June. A bit of panic set in because I'd ordered the car with 21" summer tires, and winter driving can easily extend into early April around here. Originally, I wasn't planning to buy the 19" winter wheels until next fall, so I ordered the 19" wheels as well and found some Dunlop SP Winter Sport 3D tires to mount on them. After some research, this seemed like a very good non-studded performance snow tire option.


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In late February, I accompanied a friend down to Boston to visit the Tesla store and get him a test drive. (They are now offering them.) He was in the market for a new car, and his two top contenders were an Audi S6 and the Model S Performance. He was duly impressed with the Model S, even though the car we test drove was not a Performance. Afterward, he suggested that we take a spin over the Tesla Service Center in nearby Watertown. To our surprise, there were about 25 new Model S's in the lot, just arrived from California. It was great to finally see nearly all the colors in one place. Bottom line: they all look great. I noticed a pearl white one similar to my car in the lineup. I went over for a closer look and realized, after glancing at the serial number, THIS IS MY CAR. I had no idea that it had left Fremont yet.


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Knowing that we still had some snow on the roads in Vermont, I asked Mat Boarman, the service manager, if he could install the recent defroster upgrade on my car, since it had not been implemented on the assembly line yet. (Apparently, the factory had a backlog of pre-built dashboard assemblies to use up first.) As I understand it, the upgrade will be done under warranty for any owner who requests it. If you are not familiar with the problem, this takes care of a driver-side window fogging problem that became evident last fall. The fix involves a different style grille on the top of the dashboard as well as an air duct change below. In some parts of the country, fogging is a non-issue, so you may not need it.

Unfortunately, when the upgrade kit arrived from the factory a week later, a critical part was missing. So rather than delay the car any further, I opted to take delivery and deal with the upgrade at another time. Mat said that the defroster upgrade can be done during a ranger visit, so no sweat. (I live 3-1/2 hours from the Boston service center, and Tesla's ranger service will be a life saver.)

THE ARRIVAL! The Boston blizzard delayed the delivery yet another week, but finally a perfect sunny day appeared on Saturday, March 9. My car was expertly delivered by Tesla Delivery Specialist, Andrew Clark. The moment the truck pulled up, I realized that I'd made the right decision on color. Tesla's pearl white has a subtle glow that is just gorgeous. My interior is black leather with red performance piping and carbon fiber trim.


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MODEL S PERFORMANCE FIRST IMPRESSIONS

• This has to be one of the prettiest cars on the road today. The roof line is simply perfection. Many European sedans that used to look sleek, don't impress me as much anymore. It's hard to believe that an American car company has beat the Europeans at their own game.

• Blindingly fast. And that's coming from someone who's owned several Ferraris. My previous daily driver was a 2002 Audi S6, which now seems docile in comparison.

• Exudes confidence. The Model S feels substantial on the road, but in a good way.

• Powering through corners is just dreamy. Not only does the Model S corner flat, but it seems to have precisely the right amount of understeer.

• The driver interface in the car is simply awesome. Everything makes sense. I love that the software is a work-in-progress, that its development continues and takes owners' experiences into account. This is so unlike other luxury cars, where what you buy is what you get, and the only time things are added is when the legal department says they have to. The Model S is the first crowd-sourced automobile.

• The fit and finish is even better than I remember from my Tesla store visits. Apparently, some improvements have been made — in particular, the padded surround on the lower portion of the touch screen. I'm 6-foot-4, and I have no problem with my knee hitting that area. As for the B-pillar issue noted elsewhere on TMC, I find that entering the car "butt first" is the way to go. This minimizes contact with the B-pillar and its leather stitching.

• The iPhone app is nicely executed. Every morning, as I'm getting into the shower, I turn on the Model S climate control so the car is perfectly warmed up when I get in 30 minutes later. Life doesn't get much better than this.

• I had one interesting little glitch at the car wash. I was about midway through the car wash when I leaned forward to return my wallet to my pants pocket. My shift in position triggered the seat sensor, and the car jumped into park. After a couple of frantic seconds, I managed to get it back into neutral. I have since made a suggestion to Tesla about a "car wash mode" that would disable that auto-park feature.

• I discovered a great feature: assigning the right thumb wheel on the steering wheel to the touch screen brightness. Very handy.

• My friend who was considering a new Audi S6 instead went for the Model S Performance. One down!


I carry Model S info cards in my glove box. You can order them yourself... Time Saving Model S Info Cards
 
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Great story, Todd! And photos, though I'm not sure they all came through for some reason - not where they were supposed to, anyway. I've never been a fan of white cars, but the Pearl White S is beautiful.

Knowing that we still had some snow on the roads in Vermont, I asked Mat Boarman, the service manager, if he could install the recent defroster upgrade on my car, since it had not been implemented on the assembly line yet. (Apparently, the factory had a backlog of pre-built dashboard assemblies to use up first.) As I understand it, the upgrade will be done under warranty for any owner who requests it. If you are not familiar, this takes care of a driver-side window fogging problem that became evident last fall. The fix involves a different style grille on the top of the dashboard as well as an air duct change below. In some parts of the country, the fogging a non-issue, so you may not need it.

Unfortunately, when the upgrade kit arrived from the factory a week later, a critical part was missing. So rather than delay the car any further, I opted to take delivery and deal with the upgrade at another time. Mat said that the defroster upgrade can be done during a ranger visit, so no sweat. (I live 3-1/2 hours from the Boston service center, and ranger service will be a life saver.)

I drove to NYC in a snowstorm Friday and found the left side of the windshield and driver side window were fogging up, and the defroster wasn't doing a great job of fixing it. Was over at Watertown this morning and Mat said they're missing the replacement grilles so can't do it yet. Glad winter's just about over.
 
"Shane" is home!

Went up to Columbus today and picked him up. Took my redneck "not convinced on EV's" good friend along. Everything is superb. I'll post more later just a quick post to share the good news.
The manager in Columbus: Dave Huff, is superb. I beat him to death with the google docs checklist and I could find NOTHING that wasn't configured, or working as I expected.
No P85 but Dave said the second they come in he'd call me no worries. Two other black cars there DID have the badges. Went over every nook and cranny and could not find a thing inside or out. Found one minor issue on the way home. ripm emailed and told me to check the "mouse flatulence" thread out for a likely fix. Made it home (~170 miles) with 40miles to spare. ODO had 17 at pickup. I didn't get the vins on the black cars but I suspect the owners know they were in.
I spied a little on the computer window that was open so if you have VIN 7163 and it's white; your car is at the end of the assembly line.
The DS, "Ross from Chicago" spent about an hour and a half on the phone with me while I sat in the car. MY buddy sat in pax seat and was shaking his head and laughing with amazement at all the MS could do. HE took many more pics than me and was texting them to all our other friends and telling them how amazing the car is.
He's right! More later. Going to pick up the bride at her office and go to a celebration dinner!
 
My thoughts after 24 hours of ownership.

Timeline:

My entire Adult life: Felt strongly that human beings should “get off” gasoline.
Dreamed of someday owning a practical car that did not run on petroleum.
Late (maybe December) 2006: Read about the Roadster in a Time magazine somebody left on the airplane.
Nov. 2007: Bought Prius. Was very proud.
Fall 2010: Bought stock against the advice of investment advisors.
Started lurking on forums shortly thereafter.
Started to realize that the Model S would be my next car.
28 Nov 2012: Reserved Model S. Joined TMC and started asking copious questions instead of just lurking.
17 Jan 13: Finalized
27 Feb 13: Vin 6283
6 Mar 13: Signed final paperwork, Wired money, insured car all in my bathrobe while sitting in a comfy chair at home by computer.
12 Mar 13: Drove MS home from Columbus SC.

Delivery:

Great experience. The Columbus SC is a one man operation right now. Dave Huff is the manager, the technician, the secretary, AND the Ranger. He’s working 15 hours a day routinely and taking his book keeping duties home. His attitude is superb. He clearly took a pay cut to work at a company he believes in. I used the google docs checklist and could find nothing wrong with the car. Inside, or outside. Nothing. So I joked that the UMC had a scuff on the chord. He turned away, went around a corner and came back with a brand new UMC wrapped in plastic. Try that at your local GM dealership!

Ross (Chicago DS) another delightful guy, helped me pair my iPhone and spent an hour and a half going over the car as I sat in the drivers seat. Most of the stuff I knew from hours on TMC. Every now and then he gave me something I didn’t know. I recommend you do this if there isn’t a DS present even though you just want to get in and drive home.

All in all it was a fun, relaxed experience. WAY better than the absolute best car buying experience I’ve had previously. Most of them were horrid nightmares to say the least.

The car:

No need to beat the horse. It’s simply a fantastic human achievement.
I do still find two things worth noting.
1. Pictures do NOT do this car justice. It is really a beautiful car. In the past 24 hours I’ve had many “car critical” friends agree. My wife, who doesn’t get too excited about vehicles but respects and loves my dream kept saying over and over how gorgeous the car is. She drove it to dinner last night and at the table said: “I’m gonna be driving that car a lot.” OMG, I hope the X gets here soon!

2. The acceleration of the P85. I finally had the urge to floor it late yesterday. I now see why people run out of adjectives to describe it. I think ludicrous might be the best I’ve heard. I don’t see any reason to do it again except for drag racing, or just because I can.:smile:


Nitpicks:

Only one. Yes really. It’s been thrashed around ad nauseam. Now that I’ve driven the car 200 miles I can say it. The B Pillar WILL be an issue for me. It’s too far forward. I will rub it almost every time I get in or out. So what? It’s a sand flea on a heavenly, pristine white beach. If Tesla comes up with a factory solution, I’ll get it. If there’s an aftermarket solution, I’ll get it. If it wears down, I’ll repair it.
If that’s the best I can come up with on this magnificent vehicle; so what?


Now what?

Now I drive this car until the next great quantum leap. I hope it’s Tesla. I really believe in this company filled with people who constantly ask Elon’s prime question: Why not?

I’ve had many things to be proud of in my life. I’ve never had this kind of pride from owning an object. I’m just so damned proud to be a part of this.

I’m proud of you also. I respect and admire your intelligence, ingenuity, sense of humor, and patience. This forum has been (and will continue to be) an invaluable resource for so many. Including Tesla. I’ve met a handful of you, and hope to meet many more in the coming years as we move on together to the next steps. Thank you all sincerely.

The Vegas odds makers say I have about 30 years left. When I pray (yes I admit to this:wink:) I ask almost always that the human race can stop living in fear and instead use all of their energy and amazing brain power to advance. Both spiritually and technologically.

For now, I’m driving this amazing example of what our incredible brain power can do.

Onward!
 
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I like your attitude, Al.

Congrats on your new ride! Still waiting to hear from Chicago about mine, but I'm being very patient about the wait.

The zeemap leads me to believe that we are fairly unique in Central Illinois and Indiana, so we'll have to get together and compare notes one day. See if we can narrow down what personality flaw leads us to be on the bleeding edge :biggrin:

Dennis
 
Enjoyed your post, Al. Re your comment on the Prius, when we moved to Japan in 2003 I bought a Toyota Estima hybrid minivan that I drove until 2010. I loved the silence and lack of vibration when stopped at traffic lights and tried to drive with a light foot in stop-and-go traffic or in parking lots to avoid kicking in the engine and also tried to maximize regen braking. I missed it when we sold the Estima upon returning to the US three years ago. For the past week I've got that feeling back - all the time.

cool post, Mr. Sherman. sucks about the wife wanting to drive it so much. my wife does too and i get all weird about it and then she gets mad. this issue is still unresolved, but i don't want her to drive it because she can't drive for sh*t.

My wife is anti-touchscreen/smartphone and afraid to drive such an expensive new car. Fortunately with the S's capacity I will rarely need to take her Odyssey to carry kids or things. And that means I won't need to stop to gas it up.
 
In January I got the news that my car would actually be delivered in February/March, instead of June. A bit of panic set in because I'd ordered the car with 21" summer tires, and winter driving can easily extend into early April around here. Originally, I wasn't planning to buy the 19" winter wheels until next fall, so I ordered the 19" wheels as well and found some Dunlop SP Winter Sport 3D tires to mount on them. After some research, this seems like a very good non-studded performance snow tire option.

Congrats on that beautiful pearl white! I have been using those Dunlop SP Winter Sport 3D tires on my current car (still waiting on my MS) for the past few years and they are awesome. Really good performance and good wear for winter tires.
 
Great write-up Al! The Model S is so much more than an object, with all of the heart and soul that Tesla engineers/builders, and TMC owners have put into it. It's a way of life now. :smile:

My wife is anti-touchscreen/smartphone and afraid to drive such an expensive new car. Fortunately with the S's capacity I will rarely need to take her Odyssey to carry kids or things. And that means I won't need to stop to gas it up.

My wife is also Japanese (could tell yours was from your hapa-haole kids :smile: ) and she also says she wants nothing to do with the soon-to-arrive Model S. Lucky us!
 
And New Zealand and Australia and the UK and Hong Kong........................................

We should start a subforum: "Peter and his Tesla obsession" Haha.

- - - Updated - - -

@Todd: very nice story!
@Al Sherman: when reading your story I could'nt help but thinking that Model S ownership almost equals some sort of religion. Towards a more sustainable future following Elon our Shepard, haha. Seriously, I share that feeling of being part of something really important on a global scale.
 
Congrats on that beautiful pearl white! I have been using those Dunlop SP Winter Sport 3D tires on my current car (still waiting on my MS) for the past few years and they are awesome. Really good performance and good wear for winter tires.

Thanks! The Model S is just amazing. It's nice to hear this about the Dunlops. They had some very complementary customer reviews.
 
So I picked up my black on black with CF p85 with everything but the rear facing seats on Tuesday at the Chicago location and the last 24hrs or so have been a bit hectic to say the least. First, about the car. I have been fortunate enough to have owned some really great cars in my 32 years on this planet and I can easily say that the Tesla blows anything I've owned previously out of the water. In terms of comparable performance: I've had an e60 BMW M5 and this is simply a better experience when it comes to driving. Sure, the Tesla is heavier and larger overall, but as far as just pure driving experience in everyday situations is concerned, the Tesla is far more enjoyable! As far as the build of the car is concerned, I think it is excellent. I know some people have had issues with small things here and there and that is going to be typical for any car you buy from any established manufacturer, the fact that Tesla, a small start-up, has been able to get roughly the same or better level of quality is pretty damn amazing and speaks volumes of the Tesla team and their meticulous approach to a no compromise next generation vehicle. I currently own an Audi R8 and was not planning on selling it because it is such a "cool" car and so different than anything else on the road. After about 24hrs with the Tesla I am no longer sure. I'm seriously considering selling it because the Tesla beats in "coolness" and practicality.

Now, I have had a bit of bad luck as it seems... After taking delivery on Tuesday, I saw a low tire pressure warning light come on wednesday morning. I refilled the tire and an hour later got the same message. Thinking it was a factory issue, I've immediately contacted Tesla Service in Chicago and they said come on by we will look at it. After messing with the car for a bit, they found that I had a clean puncture in my left rear tire (non-patchable), in the meatiest part non the less. It was losing about 3PSI/min as I was told. I am not entirely sure how I even made it into service without issues.

So now I am Tesla-less again (although this time for much shorter :) ) The car should be ready by tomorrow as the Michelin PS2s are not in stock and had to be ordered. The real shocker is that it's costing me about 780 bux to replace one tire! I found that to be a bit crazy and I'm not sure if anyone here had a similar experience. I had to make a decision on the spot and the thought of being without the car for more days than necessary was not really appealing so I just took my lumps and said just order it and I'll pick it up Friday.

So lot's of emotions (up and down) but overall I couldn't be more to be part of something so important and exciting! I think to some extent the very survival of our race depends on companies like Tesla and the success of people like Elon Musk (the man's got balls the size of watermelons.) Al Sherman picked up his car the same day I got mine and he said it best when he said that this is probably the only possession you can have and be proud to own. I wholeheartedly agree. I couldn't be more proud to be a part of such a great community and part of something way bigger than all of us.

Thank you.

(pics to come of course!)
 
OK, so I've finally had a chance to take a breather and post my own story.

I first received a contract for the Signature 85 on March 24, 2009 - and then after looking in my pockets, I sadly deleted it, and then tried to ignore all Tesla-related chatter for a few years. It stopped working when deliveries started coming closer, and then I started seeing far-flung friends on Facebook receiving their Teslas, sending pics of their last tanks of gas, etc. So in January 2013, everything looked a little brighter - so I took two test drives (the first one had 21" wheels and the car was just so loud; the second one had 19" wheels and I felt a whole lot better) and made the deposit.

I read the forums, ordered some mats, dealt with the electrician, visited some cars in the wild, and after getting that delivery button for March 1-March 15, just waited oh-so-patiently(!) for the call. My original delivery specialist ended up being the person who manages the stores in the Northwest; a super-nice guy and a good friend-of-a-friend but obviously too busy for a single buyer. So then a second person started calling me, and it was a third person - Kenny - who did the actual handoff.

Really, though, there was a fourth person, and that's where the rest of the story starts. As PNW owners know, we have three locations up here - the Seattle service center + store, the Bellevue store, and the Bellevue will one day be a service center but today is just a warehouse for incoming cars. (You can see some pics at Model S Delivery Update - Page 452).

I had already been to the Bellevue warehouse location once, taking a friend for his car pickup. After being stuck in traffic for 90min getting home afterwards - in my old car, no less, oh the humanity - I told them I wanted to pick up at the Seattle location, which happens to be <2 blocks from my office. That was originally fine, but then the call comes - "how would you like to take a ride in a Model S to get your Model S?" Turns out they don't want to do pickups in Seattle anymore, so I agree to getting a ride in the test drive car.

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This is not the greatest car in the world. This is just a tribute.
We drive out to Bellevue and my car is waiting there for me in the front (I can tell, it's the one with no front license plate). We do some paperwork and go out, sit in the car, I learn everything again for the umpteenth time because why not. We go look at the jump seats, Kenny starts teaching me how to fold them down... and then they don't fold down. (More below.)

I pull the car out, then Kenny takes some pictures. Kenny's a great DS but not a professional photographer, plus it is the PNW, so it's cloudy. It looks like I'm wearing a jumpsuit. I am not wearing a jumpsuit. Here are some photos at pickup:

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Then the next day, outside my office, again on a rainy day:

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And finally, an homage to the post that caused me to buy the rear-facing seats in the first place, http://www.teslamotorsclub.com/show...p-seats/page11?p=267413&viewfull=1#post267413:

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Some pickup notes:


  • When going over how to put the rear-facing seats up and down, Kenny and I couldn't get them to fold up correctly. Kenny thought it was "a pin" but there was nobody to adjust it.
  • There was a noticeable gap between the fender and the body on one side, plus some wax.
  • At 65+mph, there was small-but-noticeable wind noise in the driver seat, coming from the window.

I brought the car into the Seattle service center the next morning; first two were resolved (there's still a very tiny body gap on one side, but really nothing) and the third one may require a new window seal, so I'm waiting on that to arrive. Haven't noticed anything yet; had some weird charger removal issues but I think I just had to get the hang of it.

Otherwise? Tesla Grin all the way. Went for a joyride after picking it up, ~80mi because why not, I'm just going to plug it in anyway.

Oh, and my other car sold today. I loved it (Mercedes CLK350 convertible - yes, a convertible in Seattle, don't start with me), and there's a smallness to it that I will miss, but I can't imagine being more excited.

Thanks to all of the TMC members and all of the staff in Seattle, Bellevue, and otherwise!
 

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