sorka
Well-Known Member
What did u pay $700
Unless the seals themselves are super expensive, there's no way it takes more than 90 minutes labor to do this. It's pretty straight forward according to the FSM.
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What did u pay $700
That makes absolutely no sense, if the drive unit is covered under warranty then so is the seal. Its part of the drive unit!New update: just got off the phone with tesla, they checked with their lead tech and another service center location. They are telling me that even if the drive unit failed which it has not. The seals still wouldn’t be covered and I would incur the cost to replace them. We’re at a stale mate. I’ll ask them to escalate the claim. Should I just pay so I can get my car or should I wait?
In case you haven't noticed. Tesla has been denying a lot of claims that should be warrantied. Don't bother with escalation. go straight to arbitration to get results. If you lose arbitration then go ahead a pay for the seals to replaced.New update: just got off the phone with tesla, they checked with their lead tech and another service center location. They are telling me that even if the drive unit failed which it has not. The seals still wouldn’t be covered and I would incur the cost to replace them. We’re at a stale mate. I’ll ask them to escalate the claim. Should I just pay so I can get my car or should I wait?
If you think you've been absolutely wronged/Tesla is NOT abiding by warranty terms, and that your only option is to pay them to fix/get back on the road? Then assuming you opted out of arbitration, then you can simply file a case in small claims court. Again, I am only suggesting doing this if you truly feel that Tesla is not abiding by contractual terms.
Remind me, is that opting out within 30 days of purchase? Is that all states in the USA? I'm in the UK and wonder if there is anything similar in European wty.
...then act like Tesla is working on (for over a year now) bettering their customer service and you don't believe this was a unique case just because you have a blue check and 500k+ followers.Get a blue check and 500k+ followers somehow and tweet at Elon.
If the OP is going to Arbitration, it may be helpful to print out the page of the Tesla EPC. I am sure it will show the seals as being part of the drive unit, as others have opined...
When my leak was repaired, it was the Output Axle Seals (#10 in the table) that were replaced. One per side naturally.The website is epc.tesla.com. Should be able to find your drive unit. Ask which seal needs to be replaced. There are two listed in this screenshot.
View attachment 500838
Unless have an obvious drip with the air dam on, I'd steer clear of the whole issue and let the drive unit fail by eventually running out of fluid providing you're not close to the 8 years already.
I'd like to know the reasoning of those three who voted No. Mods? Employees?
if by design you mean it’s teslas way of trying to reduce their expenses then yes, the question is how long is this going to go on for? How long will customer service continue to suck to please Wall Street?Pretty sad people will have to go this route. Look at car, and be worried to tell Tesla there is an issue because they won't be covered. Maybe that is by design.
Not to derail this thread but it won’t be hard to guess the 3 people who voted no, they are the same people who continuously back tesla regardless of the facts.Simple. They voted no by accident
If not, they won't fess up because there's no way to justify it.