In a past life as an engineer, I was involved with designing and environmental testing on launch vehicles. If I were a betting man, I would guess that the issue we feel is a harmonic resonance somewhere in the front drivetrain. Essentially, every mechanical component has a resonant frequency, which, when stimulated at that frequency, will oscillate (vibrate). Mechanical systems have resonant frequencies (more than one, usually) and complex harmonic frequencies that, when added together, can produce significant oscillations in the system. I suspect that there is an oscillation in the front drive system that is likely to be a factor of the entire system, and not a single component. If this is the case, removing the oscillation will require a redesign of one or more of the system components.
Tesla could, if they wish, perform FEA or other dynamic modeling techniques of the entire system and figure out how to design out the oscillation. But why should they go to all this trouble when only a handful of users are detecting the problem and complaining? Even a rough cost benefit analysis is likely to show that the best path forward for Tesla, is to do nothing… and… here we are.
All of this said, the issue could still be a simple out of balance or tolerance problem with a single component, but I would not bet on it. If this were the case, Tesla would simply redesign the component and make the issue go away.
Joe