This is a buyer from Taiwan. I pre-ordered a Model X 75D on July 8th and pay the advance deposit NT$160,000(US$53000). On Aug. 31st, Taiwan Sales informed me that I could get my car on Sept. 29th, therefore I paid the down payment NT$988,313(US$32000) on Sept. 18th and sold out my old car. I am so happy and can't wait to receive my new TESLA MODEL X.
Unexpectedly, the sales person just informed me it will be delayed one month due to the Hurricane and all the vessel was delayed. To be honestly, this is holy sxxx. The Hurricane attack Florida on Sept. 15th. I believe the estimated time of departure is much earlier than this date!! Becasue the voyage days from America eastern is 25 to 30 days to Taiwan and I just got the notice yesterday(Sept. 19) that it will be delayed. Is this reasonable? Taiwan sales person said because there is no delay information from head office. Who made this mistake and bring customer such a bad feeling?
Of course, I am not the only one victim and maybe you don't care this at all. Or maybe you don't care about the Taiwanese market. Otherwise your sales team will not just provide a roughly notice. Oops, sorry your car is delay due to the weather and no compensation or solution for customer.
It is really disappointed !!! And Tell my why shall I pay so early?
Unexpectedly, the sales person just informed me it will be delayed one month due to the Hurricane and all the vessel was delayed. To be honestly, this is holy sxxx. The Hurricane attack Florida on Sept. 15th. I believe the estimated time of departure is much earlier than this date!! Becasue the voyage days from America eastern is 25 to 30 days to Taiwan and I just got the notice yesterday(Sept. 19) that it will be delayed. Is this reasonable? Taiwan sales person said because there is no delay information from head office. Who made this mistake and bring customer such a bad feeling?
Of course, I am not the only one victim and maybe you don't care this at all. Or maybe you don't care about the Taiwanese market. Otherwise your sales team will not just provide a roughly notice. Oops, sorry your car is delay due to the weather and no compensation or solution for customer.
It is really disappointed !!! And Tell my why shall I pay so early?