My premium connectivity now no longer works.
Does anyone else have a similar experience and ,if so, what progress have you made in reversing their decision.I would be interested to know if you think this is honest practice.
It's honest, unless they explicitly said your purchase was eligible for lifetime premium connectivity. Or if they absolutely didnt say anything at all about premium connectivity -- in which case its reasonable for one to assume all equipment and functionality would last in perpetuity.
i dont have a time machine to know what they said back then, but today it is quite obvious and clear on the tesla page that premium connectivity is a limited-duration subcsription