Problems with “energy app”?

[evermore]

Does anyone with this issue have 2023.6.9? Only 2023.6.8 was mentioned so far.

 

[zef3215]

I have an update from Tesla service on this topic.
“We have performed an initial investigation into your Energy App concern. Software update 2023.6.8 which you recently installed contained significant updates and reworks to the Energy App. The miscalculations you see are likely due to the older algorithms being overwritten by the update. As you continue to drive, these should smooth out and become more accurate. My suggestion is we keep this appointment open over the weekend to allow additional time to test. If you still notice large discrepancys occuring we can investigate further, If the behavior improves then we can close the investigation. Kind regards, xxx - Tesla Service.”

So, this sounds positive but I do not plan any long trip this weekend in order to validate this but only later on next week. I will definitely keep an eye on this and provide an update here on this topic.

I hope this helps people that experience the same issue and come across this page.

I drove today a bit over 300Km plus a short trip of 10Km and the consumption shown in the energy app is on par with the card/trip. So, the re-update that was pushed by Tesla to the car seem to have solved the issue in my case. Maybe re-updating from Service Menu is not a good idea because maybe something was wrong with that software image so best ask service to push the update once again to your car or wait for another update version to come up (I see new one coming up) if you are not bothered much about this.

 

[zef3215]

I tried the same (re-installing the same 2023.6.8 by Service Mode on the screen) . There is a button on Service Mode that allow you to reinstall the current update version.
Nothing changed

See my last post, maybe updating from Service Menu is not a good idea. Ask Service to push the image again to your car or wait for 2023.6.9 which will come soon - hoping it will solve the issue.

 

[AlanSubie4Life]

I drove today a bit over 300Km plus a short trip of 10Km and the consumption shown in the energy app is on par with the card/trip. So, the re-update that was pushed by Tesla to the car seem to have solved the issue in my case. Maybe re-updating from Service Menu is not a good idea because maybe something was wrong with that software image so best ask service to push the update once again to your car or wait for another update version to come up (I see new one coming up) if you are not bothered much about this.

Interesting! I guess it was not ! I wonder what was wrong with the original update and whether it was actually the same update you received subsequently.

 

[SiNaPsE]

Some problem in Italy with two NEW update… Tesla is making a mess of damage with these updates

 

[zef3215]

Interesting! I guess it was not ! I wonder what was wrong with the original update and whether it was actually the same update you received subsequently.

The engineer I talk with from Tesla service will be back next week so let’s see if he will share more details but I doubt that. Probably this will remain an unknown for now.

 

[evermore]

Someone on Reddit suggested changing the wheel size setting and then changing it back:

https://www.reddit.com/r/TeslaModelY/comments/124xvpc/_/je5a0ci

 

[SiNaPsE]

I am in constant contact with the service that has entered remotely trying some fixes but that lasts for a short time ... open ticket !!

 

[SiNaPsE]

Someone on Reddit suggested changing the wheel size setting and then changing it back:

https://www.reddit.com/r/TeslaModelY/comments/124xvpc/_/je5a0ci

This method didn't work for me.. I had tried it.. I have a m3 2020

 

[pobguy]

This method didn't work for me.. I had tried it.. I have a m3 2020

Nor for me. I decided to put in a service request.

 

[Pksilvia]

I have a service case open with Tesla and they are looking into the issue… I suggest you do the same so they understand the issue is wider.

Thanks! I just opened a case with Tesla as well.

 

[polleyg]

Thanks! I just opened a case with Tesla as well.

Someone on Reddit suggested changing the wheel size setting and then changing it back:

https://www.reddit.com/r/TeslaModelY/comments/124xvpc/_/je5a0ci

I tried this and it did actually work for me. Graph for consumption is back to normal. Utterly bizarre tbh.

 

[zef3215]

Yesterday we had a long trip of about 500km. The issue comes and goes again

 

[gmetcalf18]

Also dealing with this on my 2021 MY LR, going to open a service ticket and see if they can help out, happy to see I'm not alone thanks for the help!

 

[YEGYEG]

Does anyone with this issue have 2023.6.9? Only 2023.6.8 was mentioned so far.

same issue with my 2023MYP, in fact my issue only started right after the software was updated to 2023.6.9 9 (it was previously on the new car software, whatever that version was...)

 

[Revolving0078]

Same issue with my 1 month old RWD. I am taking my first road trip this week and I am wondering if this will mess up the navigation to superchargers. I put in the route today and it seemed to think I had to stop much earlier than I should.

Has anyone gone on a road trip with this issue? Does it route you correctly based on the trip cards or does the energy graph determine when it thinks you need to charge?

 

[Vaildriver]

Those numbers are much better than mine! This is me driving 30 miles of interstate, 30F, 80mph, 2000ft elevation gain. Normal is around 350-450 KW/hr depending on the weather.

 

[zef3215]

Same issue with my 1 month old RWD. I am taking my first road trip this week and I am wondering if this will mess up the navigation to superchargers. I put in the route today and it seemed to think I had to stop much earlier than I should.

Has anyone gone on a road trip with this issue? Does it route you correctly based on the trip cards or does the energy graph determine when it thinks you need to charge?

I went on a long trip this weekend and no issue with the route planner (I did not used Tesla Supercharger network).

 

[KenC]

I put in a sample trip today, and it looks fine. There's just that one odd consumption graph that is wonky.

 

[pobguy]

I put in a sample trip today, and it looks fine. There's just that one odd consumption graph that is wonky.

I was told by service tech to charge to 100%, then see if that fixes the consumption graph. Had anyone tried that? I am reluctant to try it.