Let me start by saying that I am hoping that my experience as a new MY owner (and newbie to Tesla) is rare; however, I do think it's important to highlight quality control issues on the car.
I picked up my MY on June 3, and since then have kept it in the garage when not in use; it also hasn't rained in weeks here in CT. But after taking the car through the car wash on Saturday, I noticed pools of water in the rear. I figured that maybe the car wash workers had accidentally left something open, so today we decided to see if we could "recreate" the conditions by running a garden hose of water over the area where the glass meets the rear hatch...I'd say we succeeded, unfortunately.
To their credit, the team at the Mount Kisco delivery/service center asked me to bring the car in ASAP for service, so this afternoon I dropped it off with them. Their initial thought is that the entire hatch needs to be adjusted--it was installed so loose that it didn't create a seal. They also said that they haven't had any other MY owners come back in with leak issues, FWIW. I'm hopeful that they are able to fix the issue, but I'm a little shaken: if my brand-new car isn't watertight, what else might have been installed incorrectly? I don't mind being an early adopter, but I'm less than enthusiastic about owning a new car that has such a major issue right off the bat.
So--buyer beware, and be sure to take your new MY through a car wash on your way home from delivery.
I picked up my MY on June 3, and since then have kept it in the garage when not in use; it also hasn't rained in weeks here in CT. But after taking the car through the car wash on Saturday, I noticed pools of water in the rear. I figured that maybe the car wash workers had accidentally left something open, so today we decided to see if we could "recreate" the conditions by running a garden hose of water over the area where the glass meets the rear hatch...I'd say we succeeded, unfortunately.
To their credit, the team at the Mount Kisco delivery/service center asked me to bring the car in ASAP for service, so this afternoon I dropped it off with them. Their initial thought is that the entire hatch needs to be adjusted--it was installed so loose that it didn't create a seal. They also said that they haven't had any other MY owners come back in with leak issues, FWIW. I'm hopeful that they are able to fix the issue, but I'm a little shaken: if my brand-new car isn't watertight, what else might have been installed incorrectly? I don't mind being an early adopter, but I'm less than enthusiastic about owning a new car that has such a major issue right off the bat.
So--buyer beware, and be sure to take your new MY through a car wash on your way home from delivery.
