Anyone ever had to do this before? My car was rear ended in May. The damage is limited to the bumper cover and the bumper reinforcement under that as well as the hatch needed to be blended and filled in one small spot. The problem here is that Tesla has not sent parts to my body shop and there's currently no ETA for when they will. I've been down this road with them before and am starting to think that the car is not going to be repaired in time for turn in?
Has anyone dealt with this before? Where does the responsibility lie? I mean, I know it's Tesla's fault because even the month and a half I've been waiting for parts already is completely absurd but will they understand this at lease turn in? If so, how does insurance work at that point?
On a side note, 3 years and 3 Teslas into ownership I can't believe this company is STILL taking months to ship replacement parts. If this was a more serious accident I'd have been without my $100,000 leased car for a month and a half so far and I know for sure they're not going to forgive that lease payment for their inability to ship parts in a timely manner.
Has anyone dealt with this before? Where does the responsibility lie? I mean, I know it's Tesla's fault because even the month and a half I've been waiting for parts already is completely absurd but will they understand this at lease turn in? If so, how does insurance work at that point?
On a side note, 3 years and 3 Teslas into ownership I can't believe this company is STILL taking months to ship replacement parts. If this was a more serious accident I'd have been without my $100,000 leased car for a month and a half so far and I know for sure they're not going to forgive that lease payment for their inability to ship parts in a timely manner.