On Thursday May 12th, 2016, I was doing work for a client at their residence. Apparently the street has no parking which wasn't clearly marked and you had to park in specific areas. I'm not going to debate that as that's the point to this thread. Two hours in the client screams at me to come outside. I get out there and they're trying to tow my car. At this point they have the car up on the dolly(?) all 4 wheels 6-8". I insist they lower the car since it isn't a flatbed and I'm afraid they may damage the car. The guy yammers on about how he's been towing for 12yrs and insists that he's towed plenty of Teslas (yeah right!).
After negotiating with him a $100 "drop fee", they finally lower the car and we go on our way. I didn't bother inspecting at the time as I watched them lower it and it seemed simple enough... so I thought. In the meantime, I call Tesla and ask if it was OK to tow the car in that particular manner. I get a callback later and the Tesla person says I shouldn't have to worry... so I thought.
So this morning I wash my car as I normally do over the weekend if it doesn't appear it's going to rain. As I'm finishing up I feel some ridges on the front driver side bumper. Since I'm in the garage the lighting isn't that good so I pull the car out and I find 3 areas of damage. I think I can safely say it isn't some type of debris damage as that area is flush to the door as you can see in the pictures.
So at this point I'm seeking advice on what to do. The person had a partner working with him and it's possible he's the one that did the damage as he was the passenger of the tow truck and was the one that unhooked the contraptions on his side.
On the receipt it shows that it is a 2-door car rather than 4. He writes down my CDL down but one number can easily be mistaken as another. I didn't take a picture of the front while it was up in the air which I wish I did all 4 sides now. It doesn't appear the other 3 sides had any damage. The reason they have listed is blocking fire lane. I'll have to drive by again to look for signs but I think I think the street is wide enough for a fire truck to get through even with the car there although I'm not sure if there's cars on both sides. There were also 3 other cars parked in the street (I think residents) so I think I was singled out. One car on the same street had a sign on the driver window that said not to tow it but I can't remember the reason. I thought it was odd. If I knew it was a tow zone I certainly wouldn't have parked there. A neighbor was gracious enough to let me park in his driveway after he witnessed the incident.
After negotiating with him a $100 "drop fee", they finally lower the car and we go on our way. I didn't bother inspecting at the time as I watched them lower it and it seemed simple enough... so I thought. In the meantime, I call Tesla and ask if it was OK to tow the car in that particular manner. I get a callback later and the Tesla person says I shouldn't have to worry... so I thought.
So this morning I wash my car as I normally do over the weekend if it doesn't appear it's going to rain. As I'm finishing up I feel some ridges on the front driver side bumper. Since I'm in the garage the lighting isn't that good so I pull the car out and I find 3 areas of damage. I think I can safely say it isn't some type of debris damage as that area is flush to the door as you can see in the pictures.
So at this point I'm seeking advice on what to do. The person had a partner working with him and it's possible he's the one that did the damage as he was the passenger of the tow truck and was the one that unhooked the contraptions on his side.
On the receipt it shows that it is a 2-door car rather than 4. He writes down my CDL down but one number can easily be mistaken as another. I didn't take a picture of the front while it was up in the air which I wish I did all 4 sides now. It doesn't appear the other 3 sides had any damage. The reason they have listed is blocking fire lane. I'll have to drive by again to look for signs but I think I think the street is wide enough for a fire truck to get through even with the car there although I'm not sure if there's cars on both sides. There were also 3 other cars parked in the street (I think residents) so I think I was singled out. One car on the same street had a sign on the driver window that said not to tow it but I can't remember the reason. I thought it was odd. If I knew it was a tow zone I certainly wouldn't have parked there. A neighbor was gracious enough to let me park in his driveway after he witnessed the incident.
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