Oops, says Nicole at Tesla. She had a miscommunication with the tech and they do not repair the battery. Oh, and, you need a new drive unit. So the drive unit and battery will be $18,000. How would you like to proceed?
Can’t afford it.
Then when are you going to pick up the car?
So they charged me $176 for diagnosis, and the tow there and back is $820. I asked if they, Tesla, would take any responsibility for the financial impact of the misunderstanding. No.
Color me disappointed. Yeah, and I am angry. I had clarified twice on the phone this was for a battery repair, not replacement.
No problem.