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Sound system lost it's "punch" after latest update
- Thread starter skrtskrt
- Start date
mtndrew1
Active Member
All of my speakers, including the sub, are working properly.
Nevertheless the “punch” is gone. Sounds like the base stereo in a Honda Accord or something whereas it used to blow me out of the car.
sduck
Mr. Duck
I've found that the best way is to use the Ask A Question form in the Manage section of your tesla account web page. And check the box to "escalate to the executive team". This sends an email that actual people read, and you should get a reply email also.
I didn't think about it until I saw this thread but you guys may be on to something. The system does feel less powerful, I think. It's such a subjective thing.
It would have to be custom made for the 3 right? I wonder if the SC can enable diagnostic mode like home AV systems can?
Candleflame
Active Member
I wonder whether there is an issue with phase cancellation in the car, particularly when people talk about loss of punch but arent quite sure what they mean that is often an issue.
Maybe pan the sound hard left, hard right, hard frontright/rearright/rearleft/frontleft and see whether the punch returns (dont pay attention to the volume, that will be lower obviously)? Keep immersive mode ideally off for this.
The software or the amp normally has to compensate for the fact that the speakers face each other on the left and right.
If this does not happen imagine a bassy sine wave coming from the left speaker and then the same sine wave coming from the other speaker. As they move in opposite directions they cancel each other out.
Maybe pan the sound hard left, hard right, hard frontright/rearright/rearleft/frontleft and see whether the punch returns (dont pay attention to the volume, that will be lower obviously)? Keep immersive mode ideally off for this.
The software or the amp normally has to compensate for the fact that the speakers face each other on the left and right.
If this does not happen imagine a bassy sine wave coming from the left speaker and then the same sine wave coming from the other speaker. As they move in opposite directions they cancel each other out.
42.4 here, interestingly enough during the last attempt for 42.8 the system said "Update failed, will attempt to download at a later time"... called Tesla and they said my car has an internal error. I guess I'm lucky to be on 42.4 then... are the others here on 42.8?
Post your software version. That’ll help get an idea of this being the newer software
mtndrew1
Active Member
My strategy on issues like this where it’s clearly widespread is to wait for the next firmware update before involving the service center.
If many of us are experiencing it it’s likely they’re aware and will roll out a fix with no action needed from me or the SC.
If the next update or two doesn’t resolve it I’ll call service.
I agree that something has changed. I did notice that immersive sound somehow got changed to standard, but even after setting back to high it doesn't sound right.
The lack of bass is by far the most noticable. There are two songs that typically hit pretty hard (donald trump by mac miller and starboy by the weekend) and the bass note just feels very flat. Does cold weather affect speaker performance? Could it be a result of the sub being in the trunk close to an exterior body panel?
The lack of bass is by far the most noticable. There are two songs that typically hit pretty hard (donald trump by mac miller and starboy by the weekend) and the bass note just feels very flat. Does cold weather affect speaker performance? Could it be a result of the sub being in the trunk close to an exterior body panel?
I notice you're in Ohio. I reported it to my closest SC which is in Lyndhurst and they also had another owner report about the sound system/audio quality. I suggest you also call your SC to brings more attention to this issue.
sduck
Mr. Duck
I'm not sure, I think i chose "other". Use your discretion. Maybe service. Hopefully it'll get directed at the proper people no matter where you send it.
Goosby
Member
I noticed the sound system sounds different as well. I am on 42.8. While I am not an audiophile (and can’t explain exactly what I am hearing), songs that I’ve listened to many times in the Model 3 have a new sound/background noise to them that I hadn’t heard before.
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