Even though this is off topic, I would really like to know the outcome. How do we protect ourselves from losing a deposit? Is this just a hollow threat? I want to be able to decline my car even if it has just a mild panel gap. It would eat me up every time I walk to the car.
Off topic, but I want to think its a hollow threat, I'm sure the sales people are under pressure to get as many of these carts out the door as possible. Tesla of old, and Tesla currently I believe are two different beasts. I heard of legendary customer service,
Couple of questions.
What makes up full frontal wrap? What parts of the car?
Can I chrome delete with body color door handles?
Probably won't call for a few weeks, since I don't have time to do it for a few weeks.
Also, time frame of the work would be helpful. I'm 60 miles away, so would want to make dropoff or pickup day on a weekend, to make it easier.
This question is best asked to them, but if I recall correctly, it includes hood, both fenders, both side mirrors and the bumper. and YES they do have 1 loaner car, I was there and he showed it to me (its actually a decent car, not a junker).