Here's my tire story. I picked up my LR RWD Model 3 on 7/1/18. In Feb 2020 I brought my car to the Burlingame SC to have the front section of the roof replaced (a rock or something happened to hit it at the perfect point to chip the edge and cause the front roof piece to crack). When I was a
Called that my car was ready, the service fellow told me my tires were low on tread (fronts 4/32, backs 2/32) and asked if I wanted Tesla to replace them. I had 16,818 miles on the car. I said not at this time. I brought the car home and checked for myself and saw that he was right. Just so happens that Costco had a tire sale on Michelins for another week. I bought a new set from Costco online and set an appointment (it was going to take a week for the tires to get to my chosen Costco). Then I called Michelin and asked for a warranty replacement as my tires had worn out in 16,818 miles instead of the expected 30k. They said I had to have Tesla call them to report the wear. I called the Tesla tech and asked him to call Michelin (I gave him the case #, guy @ Michelin's name and his number). Went to Costco at my designated appointment also asked the Costco service fellow to call Michelin (just to be sure). When I picked up my Model 3 from Costco, the service guy said Michelin was going to reimburse me 40% of my new tires back (seemed reasonable since 16.8k is 44% of 30k and the fronts had more tread left). Well, I forgot about it as they said it would take 8-12 weeks for the check. On 6/30/20 I remembered. I called Michelin back and asked where my check was. The fellow said they had changed computer systems and it was their error (like it somehow could've been mine?). To compensate they would up my reimbursement to 80%. I said great, when would I get the check. He told me 4-6 weeks. This time I put a reminder into my phone for exactly 6 weeks (8/11/20). On 8/11 I call them again (since I haven't gotten my check yet). The fellow checks on it and tells me it was sent today (8/11). I say good I'll wait a little longer. Today (8/14/20), the check shows up and it's for 80% of my new tire costs ($858.49 of my $1073.11 purchase cost). Yay! As of today I have 18,307 miles on my car. 5 weeks after getting the new tires (and 126 miles) I get a flat on the freeway, but that's another very long story.