You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
Added this to my "Warnings" list. Hopefully, I can learn from your experience and not have to, in Will Roger's words, learn by "pee[ing] on the electric fence to find out" for myself.
No, there was no charge. Everyone we talked to at Tesla was very apologetic about the circumstances, and tried their best to get us back on the road. The main problem was that Goodland, KS, where we got stuck, is kind of in the middle of nowhere. Consequently, it took a while for a technician to get there.
I'm guessing this is what happened...I wasn't actually at the car when he showed up and was able to get it unstuck. The tips of the connecting pins on the car's charging port were broken off in the process of whatever he did. A mobile ranger replaced the charging port when we returned home (for which there was again no fee).
That's definitely possible. Although I think I see a missing bit of the outer shell near the shadow and the cracking is all on that side. My view was the repeated drops have weakened it, and with it attached to a cable, there's probably one side that takes more drop impacts than the other.