Apparently, they need a Tesla there to show the problem (we back into those spots with the cable being on the driver side). This may not be realized - or visualized by the crew on sight trying to remedy the problem.
HC "walkway" should be on driver's side. If passenger is HC, then this parking space is not for them. Driver would discharge passenger and then park in any non HC spot to charge.
HC "walkway" should be on driver's side. If passenger is HC, then this parking space is not for them. Driver would discharge passenger and then park in any non HC spot to charge.