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Supercharger - West Nyack, NY

Discussion in 'Mid-Atlantic' started by drgreenberg, Dec 10, 2018.

  1. drgreenberg

    drgreenberg Member

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    Chatted with contractors yesterday. The location is complete except for the transformer. It’s up to the utility now. Unfortunately, they said this can take up to 30 days.
     
    • Informative x 2
  2. Loke88

    Loke88 Member

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    #22 Loke88, Jan 9, 2019
    Last edited: Jan 9, 2019
    Ok, here is the scoop. I called and spoke to the mall and got the contact person number and name at Orange and Rockland utility, Matthew Scharwatz. Was able to speak to Matt, he expressed concerns over a gas line that is dangerously close to the charger and waiting for the mall to submit pictures and safety survey to initiate the transformer installation. So basically, it is at stand still... I called Tesla supercharger team to alert them of the problem. Stay tuned.
     
    • Informative x 5
    • Like x 1
  3. drgreenberg

    drgreenberg Member

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    Interestingly, Tesla has jumped the gun and the Paramus location manager has emailed owners about the West Nyack location, implying it is open ....
     
  4. Loke88

    Loke88 Member

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    There is no transformer in sight. Do give a call to Tesla to give a nudge from your end.
     
  5. drgreenberg

    drgreenberg Member

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    Any advice as to what number/name to call?
     
  6. JerseyShore

    JerseyShore Member

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    Appreciate all the updates on the progress of the West Nyack SC. This stop will serve me well for 2 locations I visit.
    Hope it opens soon. I will check back for updates and thanks again for the posts.
     
    • Like x 2
  7. greenberg

    greenberg New Member

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    The funny thing is when I asked Tesla support when it’s going to be ready they looked I here to find an answer...
     
    • Funny x 1
  8. Loke88

    Loke88 Member

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    #28 Loke88, Jan 20, 2019
    Last edited: Jan 20, 2019
    I spoke to Matt and he assured the trigger to complete the installation was the documentations on the gas line safety issues. Here is his number:
    Matthew Schwartz 8455773090 Orange and Rockland utility manager for this charger location.
     
  9. jessedh

    jessedh Member

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    Valley Cottage, NY
    Is anyone calling him? If so, what do you ask?

    This is about 5 miles from my house and would be great to have something closer on the side of the bridge.
     
  10. drgreenberg

    drgreenberg Member

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    It seems like the party to pressure is the mall property manager, since the ball is in their court to produce the safety appraisal.
     
  11. drgreenberg

    drgreenberg Member

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    Well, I drove past today, 2 months in, and it’s still frozen in time. Fully complete sans transformer. I hope this gas line issue resolves soon.
     
  12. CraZ8

    CraZ8 Member

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    Fort Montgomery NY
    Drove by today still no go. I’m here 2x a week at my gym. Would be perfect for me. Very bummed
     
  13. Galve2000

    Galve2000 Member

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    That certainly saved me a trip today..

    I wonder what is taking so long...
     
  14. Loke88

    Loke88 Member

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    I called all threes. The mall, O&R and Tesla. Right now Tesla seemed to be working on the issue to clear the survey. I called the general Tesla line and expressed my concerns on the delay at this location. I was transferred to regional supercharging team and was assured to fix it. Call if you can to expedite the motion!
     
    • Like x 1
  15. CraZ8

    CraZ8 Member

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    Fort Montgomery NY
    Did they give you a timeline?
     
  16. Loke88

    Loke88 Member

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    No answer yet... someone is not doing their job...
     
    • Disagree x 1
  17. MaturinNYC

    MaturinNYC Member

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    Pearl River, NY
    I live here and I can tell you that the wait is probably with O&R. They have good people there and are seemingly progressive in adopting technology (smart meters, solar support, etc), but they do seem to be a little less than perfectly organized and coordinated. I had admin issues from 2006 with my solar install, then with my Power Wall install last year where one day I’d get an “ok” and the next week I’d get a “we don’t have any record of this work being completed” letter. I suspect staffing is lite, as Mr Schwartz was also the sign off for much of my residential work as well.

    I also noticed today that the light stanchions are in but no poles or fixtures yet - not sure if that would also delay the opening but it could. I’d say it could take some additional weeks, but i hope I’m wrong!
     
  18. lensovet

    lensovet Member

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    wouldn't it be better to let these people do their jobs out in the field rather than manning the phones?
     
    • Like x 4
  19. gutowskia

    gutowskia Member

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    Dec 4, 2014
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    Location:
    Orangeburg, NY
    Three lamp posts have been delivered but not installed yet. No sign of transformer.
     
  20. chateauoaks

    chateauoaks Member

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    Sep 25, 2014
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    Location:
    Los Angeles
    Hey there, been 2 weeks. Any updates?
     

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