TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Supercharging pain in rear

Discussion in 'Model S: Battery & Charging' started by oktane, Jan 2, 2017.

  1. oktane

    oktane Active Member

    Joined:
    Oct 25, 2016
    Messages:
    1,589
    Location:
    USA
    @Rocky_H: Spot on. Bad place to stop for my first road trip I guess? Got the dreaded "we're never taking the Tesla on a road-trip again."

    As they say, you can only make one first impression.

    Also, perhaps I was expecting too much, but there was no friendliness at the SC station from other car fanatics. Instead it was literally a bunch of people who looked miserable, asleep or bored to tears in their cars, not making eye contact. No friendly nods or anything remotely polite or social. Very strange clientèle.
     
  2. Rocky_H

    Rocky_H Active Member

    Joined:
    Feb 19, 2015
    Messages:
    3,332
    Location:
    Boise, ID
    Yeah, first impression problem is rough. I had my daughter with me on a trip in Oregon in my Tesla, and because of a few bad planning and scheduling pieces on my part, had some of the hardest, longest traveling I've ever done. She now thinks using a Tesla takes many hours to get anywhere.

    It probably would have been possible for you to post a question on one of the Tesla forums to ask about which sites are currently having overcrowding and at what times or how to plan to hit a different one instead of this one, or or or... But yeah, most people wouldn't know ahead of time to do that until they get burned with a bad experience the first time like this and find out what they need to do differently. It's a tough slog trying to keep up with building Supercharger stations for the density of cars out there. But from long time reading on both forums for about 3 years, I have seen how this Supercharger growth happens. A crowding problem forms, and then they catch up. It used to be site X that was a constant stream of complaints, and then they built site Y nearby or doubled the number of stalls, and then the complaints from that site stopped. And then it was site G that was crowded, and then several months later site H opened and fixed that too.

    So usually within several months to half a year, they get some additional resources built to spread the load from where the hot spots are showing up. It's just hard to keep fighting fires ahead of where they are appearing, especially when the whole process from site selection to permitting, to construction, etc. takes a few months at least.

    I wouldn't really know from the dynamic of the people, since I don't live in the crowded busy SoCal or NorCal areas. Also, there may be an accidental dynamic that the people there know it's crowded and know that people are irritatingly waiting for them. They feel rushed and in a hurry so they can get out of people's way. So it's probably not a very comfortable easygoing environment for people to feel they can hang out and have pleasant chats.
     
  3. napabill

    napabill Active Member

    Joined:
    Apr 30, 2009
    Messages:
    1,479
    Location:
    Napa, California, United States
    The vibe at cross country SC stops is very different from the several commute corridor SC's. Burbank, Dublin, San Mateo come to mind. You stumbled into probably the worse case SC. I've logged over 80 K miles (in all the western states) in the past 5 years and am on my second Tesla. Trust me, once you successfully do a SC road trip, you'll never take an ICE again.
     
    • Like x 4
    • Helpful x 1
  4. TexasEV

    TexasEV Well-Known Member

    Joined:
    Jun 5, 2013
    Messages:
    7,586
    Location:
    Austin, TX
    You really need to get out of California. In most of the country, a Tesla is excited to see another Tesla at a supercharger. (And their owners too). Kind of like a dog seeing another dog when it's going for a walk. At some California superchargers they're always full of locals and there are so many that the novelty of having a Tesla has worn off. It's the "California Camry".
     
    • Funny x 2
    • Like x 1
  5. oktane

    oktane Active Member

    Joined:
    Oct 25, 2016
    Messages:
    1,589
    Location:
    USA
    Wise advice. Is there some sort of TMC decal or something so I can figure out who the cool people are at the SC?
     
    • Like x 1
  6. JasonA-EV

    JasonA-EV Member

    Joined:
    Dec 7, 2016
    Messages:
    212
    Location:
    Los Angeles,CA
    You mean the "California Prius" ;)
     
    • Like x 1
  7. artsci

    artsci Sponsor

    Joined:
    May 10, 2012
    Messages:
    6,069
    Location:
    Timonium, Maryland
    That's one of the few disadvantages of trying to drive and charge in California. Out East we have none of those problems.
     
    • Informative x 1
  8. bhzmark

    bhzmark Supporting Member

    Joined:
    Jul 21, 2013
    Messages:
    2,860
    Stop your suffering with the ignore button. Generous application of ignore results in a much better forum. I always use it thinking "why didn't I use this sooner"
     
  9. NikeWings

    NikeWings Active Member

    Joined:
    Apr 7, 2016
    Messages:
    2,103
    Location:
    California
    I know this a men/mars and women/Venus thing but.......just stop keeping score guys. ;)
     
  10. Canuck

    Canuck Well-Known Member

    Joined:
    Nov 30, 2013
    Messages:
    6,197
    Location:
    South Surrey, BC
    The ignore button would take away all of my fun. I thrive on conflict. I have a lot of issues from my childhood that I take out here on this forum! ;)

    @kort677 is a good guy -- just misguided... ;) I take pride whenever he gives me a dislike. We are the exact opposite when it comes to most things (so a "Dislike" from him is good!) and there's nothing wrong with that. Some of my friends and family are right wing like him and while I disagree with them, I won't ignore them... (well, I often do, and act like I do, but I won't hit the actual ignore button... dialogue is always the best recourse... didn't Obama teach us that?)

    I just want to, at the very least, earn my dislikes from him and this one I just can't figure out. Hopefully he will chime in and tell us all why he gave it to me. Does he really "Disagree" that some ignorant people inherit money?

    Come on @kort677 -- inquiring minds want to know?
     
    • Like x 2
  11. JasonA-EV

    JasonA-EV Member

    Joined:
    Dec 7, 2016
    Messages:
    212
    Location:
    Los Angeles,CA
    well I'd say that Tesla has to get something fixed with Burbank ASAP! I was there last night around 5:30 (short line waiting-2 cars only) and when it was my turn I pulled in the the 5th stall (3a).

    My power constantly fluctuated from 0 to 40kw... stop at 0.. then ramp to 6,, jump to 20, then 80 then flutter down rampantly to 3 or 5 then 0... hold for a bit.. then 15kw... then 20.. etc,etc.. :mad:

    I knocked on the guy next to me in stall 6 (3b) and his P90d S was at 97% (taper so I should have all the power) and pulling only 8kw... I unplugged, tried again... same thing...

    Talked to the lady in the new X in stall 4 (2B) and hers was fluctuating all around.

    Went inside and told them and then took off and called as well but they need to fix Burbank! When I left it was 9 cars deep waiting! :eek:
     
  12. NOLA_Mike

    NOLA_Mike Grouchy

    Joined:
    May 11, 2013
    Messages:
    2,195
    Location:
    Hammond, LA
    Am I the only one who gets a little irritated when reading these two things in combination? Not being all that familiar with California geography, is Burbank in the middle of nowhere such that you need to occupy a supercharger stall to get to 100% in your P90D to make it to your next charger or destination? (A rhetorical question)...
     
  13. NOLA_Mike

    NOLA_Mike Grouchy

    Joined:
    May 11, 2013
    Messages:
    2,195
    Location:
    Hammond, LA
    Tesla really needs to fix this before they start charging someone per minute for supercharging. In states that allow for billing by the kWh you shouldn't be charged for anything you don't actually consume but in the per minute states this is going to be even more agitating...
     
  14. tinanbran

    tinanbran Member

    Joined:
    Nov 3, 2015
    Messages:
    114
    Location:
    Oshawa, ON
    I have a 90D in Canadian climates and one thing I can tell you is the battery NEEDS to be warm or its slow to charge! also it slows down for the top "half" of the battery. If we are out we almost never supercharge past 85-90% as the top 15% can take almost as long as the ride from 10% to 85%. Avg time for us if we arrive with 10% is 25mins to get us to 80%. I have seen it take 2hrs the first week we got it we had it cold soaked and drove over to the supercharger before we left.... BIG MISTAKE! we should have gone when we arrived the night before while it was warm and it would have only taken 30mins top! Good luck and enjoy!

    Our tip is just charge to what you really need to get to the next charge point with about 10% buffer and I think you will find it fast. I know we do.
     
  15. tinanbran

    tinanbran Member

    Joined:
    Nov 3, 2015
    Messages:
    114
    Location:
    Oshawa, ON
    it is addressed for Canadians on the website now as "tier" system

    Supercharging
     
  16. JasonA-EV

    JasonA-EV Member

    Joined:
    Dec 7, 2016
    Messages:
    212
    Location:
    Los Angeles,CA
    There's a ton of SpC's around now and I didn't know this guy's plan but being a long time EV'er I was kinda pissed when I peeked in and saw his screen :mad:

    Anyways, you'd think Tesla has a group monitoring SpC power delivery quality or issues. I'd think something like this would popup on their radar!

    People on the new plan will be getting pissed! I would have been better on a CHAdeMO at 50kw but went home and did my 10 ;)

    The future is going to be interesting!
     
    • Like x 1
  17. TexasEV

    TexasEV Well-Known Member

    Joined:
    Jun 5, 2013
    Messages:
    7,586
    Location:
    Austin, TX
    California supercharging is priced per kWh (0.20/kWh) so it won't be an issue there. If you're not getting kWhs , you're not getting charged. That doesn't mean they don't need to fix the problem, if course.

    Maybe Burbank should be closed until Tesla gets it fixed? It would be a lot less frustrating for everyone, and it's not like there's a lack of places to charge in Southern California.
     
    • Like x 1
  18. apacheguy

    apacheguy S Sig #255

    Joined:
    Oct 21, 2012
    Messages:
    5,005
    Location:
    So Cal
    ^this. Also note that pre-heating has basically no effect. I've tried it. It doesn't work. Additionally, if the car were smart it would fire up the battery heater at the supercharger when the pack is cold in order to reach optimal charge rate. It does not.
     
    • Like x 1
  19. AndreSF

    AndreSF Member

    Joined:
    Feb 21, 2016
    Messages:
    223
    Location:
    San Francisco, CA
    Dunno about closing this location, as while it's possible to avoid it, it is in the key point when traveling up/down Interstate 5. Needs to be fixed and Service Center cars should not be charging there (I'm sure they can add more L2 charging at the facility for that).

    I did not see an answer from OP though on why he would just sit there for 2 hours and would not explore other options. He came with 60 miles rated range, Tejon Range is 65 miles away traveling north, and Buena Park is 32 miles away south.
     
  20. brianman

    brianman Burrito Founder

    Joined:
    Nov 10, 2011
    Messages:
    17,191
    "Road trip in CA". You might have been in the same line I was in, on my roadtrip from WA state. The wait was relatively short, not sure why it's worthy of complaining.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC