Hi all,
I’m a week away from collecting my Tesla, and had an email today saying my trade in details were outstanding, and that I needed to make a payment for the difference between the trade in value and the car value.
The rep I’ve been talking to (Ryan) has emailed me over a picture of Tesla Financial Services bank details to make this transfer but I find this process a bit odd - surely this would be done through a portal. I’ve heard enough horror stories about people being scammed that I want to check if others have had to do this before taking delivery. I’ve no way of checking if these are actually Tesla’s details. I know Ryan is a legit employee but it just worries me that an email could have been intercepted.
Help is much appreciated, cheers!
I’m a week away from collecting my Tesla, and had an email today saying my trade in details were outstanding, and that I needed to make a payment for the difference between the trade in value and the car value.
The rep I’ve been talking to (Ryan) has emailed me over a picture of Tesla Financial Services bank details to make this transfer but I find this process a bit odd - surely this would be done through a portal. I’ve heard enough horror stories about people being scammed that I want to check if others have had to do this before taking delivery. I’ve no way of checking if these are actually Tesla’s details. I know Ryan is a legit employee but it just worries me that an email could have been intercepted.
Help is much appreciated, cheers!