Tesla called and needs to replace my battery ASAP

[P85_DA]

am I the only one who`d be seriously interested in tesla`s internal statistics about the failure rates of various parts?

Probably ..

 

[rick]

I'm a "3T" tesla owner (S85 2013-2018;X 2016-now,3 -2 months) In the first year that I owned the S85 I recieved a call that there was a problem with the battery and they wanted to replace it. I said it was working fine with no problems. I live in a state that bans service centers. They sent up a trailer with a loaner, returned my car a few days later with a new battery. It's no wonder that they have struggled with financials over the last 7 years while developing a supercharging network and taking care of customers.
Not perfect but the best cars I've ever owned and the best service I've ever received. There are some issues, but my message is "trust them"--they are good, work hard and will do their best to take care of you.

 

[lupend88]

What is your ~VIN if you don't mind me asking?

Don’t mind at all! 17xxx

 

[suwaneedad]

I have put over 6k miles on this battery in only 10 weeks, it’ll be nice to have a fresh one

Bingo!!
Congrats on the new battery pack!

 

[CapnOMatic]

It’s definitely an adjustment. Very good to know, thank you!




The more I think about it the better I feel, you are correct. Also, I have put over 6k miles on this battery in only 10 weeks, it’ll be nice to have a fresh one

I was going to say that's the positive side of the news. You get a brand new battery!
I'm actually going on tomorrow to have them do the bootloader update.

 

[apacheguy]

I was going to say that's the positive side of the news. You get a brand new battery!
I'm actually going on tomorrow to have them do the bootloader update.

For which VIN/production range is the BMS bootloader an active TSB?

 

[VT_EE]

For which VIN/production range is the BMS bootloader an active TSB?

BMS? TSB?

 

[lupend88]

Bingo!!
Congrats on the new battery pack!

Makes me wonder if Tesla will reset the odometer.

 

[apacheguy]

BMS? TSB?

BMS = battery management system
TSB = technical service bulletin

 

[insaneoctane]

@lupend88 thanks for sharing your story. Assuming that they give you a Tesla loaner, I would mind getting that call one bit

 

[CapnOMatic]

For which VIN/production range is the BMS bootloader an active TSB?

My vin is 216xx. I called and asked about the bootloader update. They scheduled the appointment and pushed the other updates so I would have those.

 

[CapnOMatic]

Makes me wonder if Tesla will reset the odometer.

Not sure it's legal to do that.

 

[PoitNarf]

Makes me wonder if Tesla will reset the odometer.

Heh, not a chance. That'd be like resetting the odometer on an ICE vehicle just because you swapped out the gas tank.

 

[e-FTW]

This is much, much cooler than getting stuck in the middle of nowhere with a battery that won't charge (me in Yosemite) or a car out of juice. I have had to deal with a bad battery in my S, and was able to divert to a service center on a Sunday, and squeeze just enough electrons to make it.
This proactive action by Tesla is frankly awesome!

 

[Koflach]

most car companies would rather explore the option of how much a potential risk would cost them in law suits instead of just fixing the issue. Good on them for being proactive and fixing things before it becomes a problem.

 

[Daniellane]

Seems like one of 2 possibilities.
Either, your specific car was directing reporting an issue that was diagnosed remotely or an issue was discovered with a production batch of packs that was traced back to your VIN.

 

[SageBrush]

I just haven’t heard of anyone else getting this call before. Can someone tell me it’s happened before to them?

I would expect this to be a rare occurrence.

 

[brianman]

Not sure it's legal to do that.

I'm pretty sure it's not legal. And I'm even more sure they won't do that.

 

[Forcelite]

FYI vins are not a good way to know build date and thus potential build problems . I had a build date in July and had a 39,000 vin when 60,000s where being issued .

 

[Forcelite]

I was thinking the same thing about a Tripp special battery .