I ordered an inventory car from the Scottsdale, AZ location on 12/23 and was scheduling delivery for 12/24 as this was a Christmas present for my wife. I received a call and text late on 12/23 stating that the car was NOT in inventory but was still in production. I was not happy but was told that the car would absolutely be delivered on 12/28 so I could take advantage of the tax credit. I received both a text and a call today confirming my delivery date and time of 430pm on 12/28. I just received another call stating that they will not be able to deliver the car until January 2020. I will not receive the tax credit and the value of my trade will also not be honored beyond 12/31. The caller was not apologetic and didn't care about the loss of the tax credit or the value of my trade. He couldn't have been more rude.... This would have been the 5thTesla for me but will now be my last.