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That sounds like BS to me. Nothing in the system will change with PTOI called the service adviser and he told me since I do not have PTO and not officially turn on the system now, the reporting from the app may be wrong. He asked me to wait until PTO and check again. I guess I will have to wait until PTO. Not sure if PTO and some official activation will make a difference at all.
Agreed. However, Tesla is now dumping information previous to PTO from their databases. They messed up the date on ours and dumped 3 months AFTER PTO and say they have no way of recovering the information. Not a big deal in a multi-decade system, but still...That sounds like BS to me. Nothing in the system will change with PTO
I contacted tesla chat customer service before calling the service advisor. The online agent assured me that the system was working good although she refused to provide me any further info and insisted that I kept the system turned off. I guess I'll have to wait for PTO before they acknowledge any error and send over maintenance team.Agreed. However, Tesla is now dumping information previous to PTO from their databases. They messed up the date on ours and dumped 3 months AFTER PTO and say they have no way of recovering the information. Not a big deal in a multi-decade system, but still...
What does the web ui show when you login?My 6kw system is only giving half the normal output today (sunny without clouds). It is a new system with new inverter (without PTO). Maybe it is the inverter? Right now at 1:06pm it only gives 2.5kw, vs 5kw normally (for the last couple of days).
Also I do hear water flow inside the inverter. Not sure if it is the coolant.
I don't know if there is a web ui. I use the Tesla app (same app for the car) to monitor solar production.What does the web ui show when you login?
I don't know if there is a web ui. I use the Tesla app (same app for the car) to monitor solar production.
The installation crew ran checks on our system and verified the app was producing reasonable data before they left.IMO, they should validate the system is working correctly during install. This is an issue with the install and they should not make you wait until PTO to fix it.
Yep, it works pretty well but I noticed because I haven’t gained PTO the system hasn’t been put in production so I’m not seeing everything. In the app or through the web interface.Just to clarify, you won’t be able to see much with TEG2, if you want to see the output of individual strings and instant total output (the app shows you the instant total output already), you need to connect to the Tesla inverter SSID, then do 192.168.92.1, you will see the data for 15 minutes, actual time is less because it takes a few minutes to complete the self test - you do this only after you power cycle the inverter.
I can only see one wireless network called "TeslaPV_XXXX"Yep, it works pretty well but I noticed because I haven’t gained PTO the system hasn’t been put in production so I’m not seeing everything. In the app or through the web interface.
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Just to update everyone, I had my rep (who I now consider a friend) reach out to the local install manager at the facility that services most of my area(while I was on the phone), and he mentioned that they have had some commissioning issues with some units and some bracket install issues, but nothing too major to report. Two different reps on the Tesla CS lines had not heard of these so-called rampant Inverter issues and all said they would be first to know if there was an issue like this as they wouldn't be including them in the designs. My view is there are definitely some issues with these inverters but only time will tell how large of an issue it is.
Good call on the SE, my install crew said the failures (SE) were killing them. Mostly due to the turnaround time but you are correct in saying something is going to drop just not sure what with these new inverters. At least there should be a quick turnaround and no middle man as they say.Just to update everyone, I had my rep (who I now consider a friend) reach out to the local install manager at the facility that services most of my area(while I was on the phone), and he mentioned that they have had some commissioning issues with some units and some bracket install issues, but nothing too major to report. Two different reps on the Tesla CS lines had not heard of these so-called rampant Inverter issues and all said they would be first to know if there was an issue like this as they wouldn't be including them in the designs. My view is there are definitely some issues with these inverters but only time will tell how large of an issue it is.