By the time you get everything and getting the lawyer involved, do you end up having to pay your lawyer fees or how does that work? Thinking that might cost a pretty penny given the run around unless you follow it up with a lawsuit to have them pay?
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Tesla is buying back my lemon plaid
- Thread starter m3injax
- Start date
I am currently in the process of getting a buyback approved for my MY by Tesla via the service center/manager. He submitted the paperwork to Tesla nearly one month ago and hasn’t heard back yet. I just picked up my car today from severe water damage repair, it was in the shop for 41 days with 3 repair attempts.
aerodyne
2 of 3 EV's - Defect Free!
Greeney
2023 MSP Black/Black/Yoke
Mines done, Plaid on the way… 3 months but my service manager was on leave for most of it.
islandbayy
Active Member
Ask service for the contact information for the REGIONAL MANAGER. Per my own conversations with the Midwest Regional in the past, THEY CAN NOT DENY YOU THIS INFORMATION and can be fired if they refuse and word gets back. They will usually try and tiptoe around giving out the info however.
aerodyne
2 of 3 EV's - Defect Free!
Hope it works out for the OP. He can turn around and buy a '23 for a lot less...
Greeney, did they buy yours back or did they offer a replacement? I can't send messages yet, you can message me.
nomz15
Member
I recently asked Tesla to buyback my 2021 Model S after having several issues over the course of my ownership. The buyback and numbers took a couple of weeks, and a few days after the offer I returned my Model S to the local service center. I am now waiting for a check and I have a new Model S on order. During the buyback they did charge me for the miles I put on the car and what I thought was a pretty fair deal.
Greeney
2023 MSP Black/Black/Yoke
Yup, buy back. Got the check about 6 weeks after I turned the car in.
Ordered another one (because I’m crazy). Already in the car, so far so good.
Did they charge you based on the mileage of the car when you turned it in, or based on when they submitted the buyback claim? Also, are you able to share how much was charged in terms of mileage?
nomz15
Member
Based on the mileage at the time of submitting the claim. I chose to not drive it on my end as a precautionary measure. The charge for mileage worked out to be 65.5 cents/mile which is standard for IL.
El joe
Active Member
Going through this same process on my Model 3. It’s been in three times for screen failure/freezing while a fourth service request was supposed to be fixed by OTA. I sent them a physical letter and already have a lawyer queued up in case they don’t respond.
Looking forward to seeing how other cases get resolved.
Looking forward to seeing how other cases get resolved.
Propofoln
Member
I’m in Texas. Been in 3x for my 80+ mph vibration issue. Would this qualify for buyback if they can’t fix it?
No vibrations on your plaid? I’m still waiting to buy one but the rear tire wear and vibrations have made hold off
Propofoln
Member
Rear tire wear is fixed with camber arms. The vibration, no fix yet
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