Tesla is canceling some deliveries which was scheduled at Dec 31 2019 8PM!

[Uncle Paul]

I believe Tesla is doing everything they possibly can to get as many customers delivered by EOY.

There is no benefit, and only financial pain for every car produced that is not delivered.

They are trying to maximize every possible delivery to become profitable this quarter. It will effect their stock price quickly, and put additional pain on those people trying to short the stock.

There is no reason I can think of that Tesla would intentionally hold back any deliverable car.

I understand the pain that buyers are feeling, not getting their own cars delivered this year.

If it was me, I would get myself physically to a delivery center and hang around while they checked in the corners of the back lot to see if they could find an acceptable car for me. Maybe somebody elses order would fall apart by changes in circumstances, freeing up a car for you to snatch.

 

[OCR1]

There have to be a good number of people set up for 12/31 deliveries who are out of town and can’t take delivery. This is where a good sales adviser can be very valuable, if you can find one.

 

[SantaMonicaBum]

Just got back from Bay Area. On Christmas Day, drove up from LA on hwy 5 and counted at least 20 trucks with 8 new model 3 each headed south. Good luck to those waiting, they are trying.

 

[raptor5244]

For the folks stressing to take delivery for the tax credit I wouldn't sweat it. I rushed to get my car back in June before the $3,750 > $1,875 tax credit drop but then a month later they dropped the price of my model so much it would have been less expensive to buy it in July. They will probably drop the price again, reduce the sport wheels, white interior or exterior color prices, etc.

 

[OCR1]

For the folks stressing to take delivery for the tax credit I wouldn't sweat it. I rushed to get my car back in June before the $3,750 > $1,875 tax credit drop but then a month later they dropped the price of my model so much it would have been less expensive to buy it in July. They will probably drop the price again, reduce the sport wheels, white interior or exterior color prices, etc.

Agree completely. If you are not in any hurry to take delivery just sit back and let this problem sort itself out. I feel bad for the people who believed in the Tesla lead times and privately sold their car thinking a Tesla was right around the corner though. For those people waiting until end of March for end of quarter incentives may be too impractical.

I was actually one of those people. I sold my Lexus in March and was ready to take delivery the next day of an in stock MR. But when I got there it was clear that it was there for a reason. Really bad panel gaps and scratches. That’s why it was in inventory. A new order was a full two weeks away so I was in trouble. But back then things were much calmer. I just asked them if I could borrow a loaner car until the new one came in. They gave me a free Model S P85D for two weeks to hang onto until my new Model 3 arrived. Didn’t ask me to sign any paperwork or anything. Just handed me the keys.

In fact, when I went to pick up my Model 3 two weeks later, I almost forgot to hand them the keys to the loaner S. Nobody even asked about it. Who knows.

 

[masayako]

Ordered a MP3 on Dec 21, 11:08 AM. VIN assigned within 5 days. Will be picking it up tomorrow (Dec 30) at 4PM in Carlsbad, California.

Wish me luck.

 

[Piyo]

Ordered a MP3 on Dec 21, 11:08 AM. VIN assigned within 5 days. Will be picking it up tomorrow (Dec 30) at 4PM in Carlsbad, California.

Wish me luck.

Lucky. That was fast. Did you order performance version or something?

 

[masayako]

Lucky. That was fast. Did you order performance version or something?

Yes, it's a performance version. White exterior, Black interior.

 

[MXWing]

I am in SoCal and Tesla cancelled my car on Saturday.

I flew up to Fremont this AM and just drove back with my car.

Still processing and in disbelief of what I had to do to get a car this year.

 

[masayako]

I am in SoCal and Tesla cancelled my car on Saturday.

I flew up to Fremont this AM and just drove back with my car.

Still processing and in disbelief of what I had to do to get a car this year.

Wow, I admire your effort.

 

[seattlite2004]

I am in SoCal and Tesla cancelled my car on Saturday.

I flew up to Fremont this AM and just drove back with my car.

Still processing and in disbelief of what I had to do to get a car this year.

Cuz you wanted the $1875 tax credit?

 

[Matt L]

So, as I am not the only one got fooled means what they are doing is right and we the customer needs to be so considerate and hold no complain?

You are going to be a great Tesla customer! You don’t even have your car yet and you already have such a great entitlement complex.

You had to know there was a risk of not getting your car when you wait till the last minute to order. At some point simple physics take over.

 

[Atreyu]

I am in SoCal and Tesla cancelled my car on Saturday.

I flew up to Fremont this AM and just drove back with my car.

Still processing and in disbelief of what I had to do to get a car this year.

Cancelled???

 

[SMAlset]

I am in SoCal and Tesla cancelled my car on Saturday.

I flew up to Fremont this AM and just drove back with my car.

Still processing and in disbelief of what I had to do to get a car this year.

Cuz you wanted the $1875 tax credit?

lol. I would say something about how much gas it cost to drive it home from Fremont instead but.... @MXWing hope you have enough fed tax credit to be able to use it and don’t run into AMT that can eliminate it if that was your sole reason for doing so instead of getting it delivered locally in a bit.

 

[wft3]

I ordered Model 3 on Dec 13 when it was still promised to deliver by Dec 31. For a few more days after Dec 13 the Tesla website kept telling if you're ordering in CA, your car will be delivered by 31st. After that their delivery estimate was changed to something like 5 to 7 weeks.
- Week of Dec 16 got an email to confirm pickup availability.
- Week of Dec 24 got text asking to take delivery at Fremont on Dec 31.
- Also, had VIN assigned with my home address as delivery location.
- Few days later VIN was no longer visible on my page.
- Dec 29, got text saying my car being built in Jan and need to reschedule delivery.

I was really impressed with the Model 3, looking forward to drive it.

I'm also frustrated at the potentially missed deadline of Dec 31 for the tax incentive. They kept pushing the Federal Tax incentive to get us to buy before Dec 31 and now postponed the previously promised delivery date?

Also, they charge a destination fee of $1125 with the normal process involving home delivery. Now with us needing to make arrangement to pick up from the factory ourselves, a question to Tesla about credit for this, they say they are happy to deliver the car by Dec 31 so we can get the Tax incentive. I'm happy to go pickup myself. Now even that's not possible.

I know several people are excited just to get this car at any cost, but shouldn't the responses and communication from Tesla (a company valued at $75B) offer reasons and compensation for missed promises and changed processes? Or is it just me expecting too much?

 

[neurocutie]

I am in SoCal and Tesla cancelled my car on Saturday.

I flew up to Fremont this AM and just drove back with my car.

Still processing and in disbelief of what I had to do to get a car this year.

did they comp you the airflight? did you ask? They comp'd me about $250 in hotel and car rental costs to drive 5 hours to the delivery site, so seems well within parameters to get airflight. I'm sure its all buried in the "destination fee of $1125", whether its home delivery (expensive for Tesla!) or you going to a DC...

 

[jboy210]

I ordered Model 3 on Dec 13 when it was still promised to deliver by Dec 31. For a few more days after Dec 13 the Tesla website kept telling if you're ordering in CA, your car will be delivered by 31st. After that their delivery estimate was changed to something like 5 to 7 weeks.
- Week of Dec 16 got an email to confirm pickup availability.
- Week of Dec 24 got text asking to take delivery at Fremont on Dec 31.
- Also, had VIN assigned with my home address as delivery location.
- Few days later VIN was no longer visible on my page.
- Dec 29, got text saying my car being built in Jan and need to reschedule delivery.

I was really impressed with the Model 3, looking forward to drive it.

I'm also frustrated at the potentially missed deadline of Dec 31 for the tax incentive. They kept pushing the Federal Tax incentive to get us to buy before Dec 31 and now postponed the previously promised delivery date?

Also, they charge a destination fee of $1125 with the normal process involving home delivery. Now with us needing to make arrangement to pick up from the factory ourselves, a question to Tesla about credit for this, they say they are happy to deliver the car by Dec 31 so we can get the Tax incentive. I'm happy to go pickup myself. Now even that's not possible.

I know several people are excited just to get this car at any cost, but shouldn't the responses and communication from Tesla (a company valued at $75B) offer reasons and compensation for missed promises and changed processes? Or is it just me expecting too much?

Was there a separate destination charge for home delivery? if so they should refund this.

By US law destination changes are fixed regardless of distance from dealership/delivery center to factory. So a person like me that picked up thier car at the Fremont delivery center, 1.5 miles from the factory, pays the same destination fee as someone in Maine that is 3,000 miles away. Nothing Tesla can do about this. It is a federal law so car dealers large distances from factories are not put at competitive disadvantages to someone right next to the factory.

 

[wft3]

Was there a separate destination charge for home delivery? if so they should refund this.

By US law destination changes are fixed regardless of distance from dealership/delivery center to factory. So a person like me that picked up thier car at the Fremont delivery center, 1.5 miles from the factory, pays the same destination fee as someone in Maine that is 3,000 miles away. Nothing Tesla can do about this. It is a federal law so car dealers large distances from factories are not put at competitive disadvantages to someone right next to the factory.

No, there was no separate charge for home delivery. I understand your reference to the US law which I learnt during this Tesla experience. I think the law should be different in Tesla's case since they don't have a dealership model (but, I digress).

My point is home delivery is the normal Tesla process for delivery and the destination fee is based on that and so forth. If we are asked to do something different, like show up at the factory to pickup, they should compensate/credit us for it. We might have to ask someone to drop us, take an Uber, plan for driving time back and forth, traffic etc. And Tesla saves on all this extra cost planning. I think this deserves credit (at least in "Tesla dollars" - for example, supercharging time, accessory store credit etc.).

 

[jboy210]

No, there was no separate charge for home delivery. I understand your reference to the US law which I learnt during this Tesla experience. I think the law should be different in Tesla's case since they don't have a dealership model (but, I digress).

My point is home delivery is the normal Tesla process for delivery and the destination fee is based on that and so forth. If we are asked to do something different, like show up at the factory to pickup, they should compensate/credit us for it. We might have to ask someone to drop us, take an Uber, plan for driving time back and forth, traffic etc. And Tesla saves on all this extra cost planning. I think this deserves credit (at least in "Tesla dollars" - for example, supercharging time, accessory store credit etc.).

First, you can't "pickup at the factory". You can pickup in Fremont and take a factory tour, but pickup will be at the Fremont Deliver center 1.5 miles away. The factory is not set up or staffed for customer delivery. And many people have pickup from this center and paid the "delivery fee" after driving from hundreds of miles away. Like I said I did and paid the same delivery fee as someone thousands of miles away picking up at their local SC or home delivery.

Read this article about how Deliver Fees/Destination Charges are calculated.

https://www.kbb.com/articles/car-advice/what-are-destination-charges/

 

[Willh24]

First, you can't "pickup at the factory". You can pickup in Fremont and take a factory tour, but pickup will be at the Fremont Deliver center 1.5 miles away. The factory is not set up or staffed for customer delivery. And many people have pickup from this center and paid the "delivery fee" after driving from hundreds of miles away. Like I said I did and paid the same delivery fee as someone thousands of miles away picking up at their local SC or home delivery.

Read this article about how Deliver Fees/Destination Charges are calculated.

https://www.kbb.com/articles/car-advice/what-are-destination-charges/

All I read was a bunch of socialist doctrines on destination fee