Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Tesla legal claims MCU is a wearable part, like tires

This site may earn commission on affiliate links.
can definitely tell you the service/buying experience for Audi’s and Porsches make you feel valued. While With Tesla you’re just a number to them. Also servicing at Tesla you get treated like you bought a 25k car not a 100k+ car. Oh an Porsche charging X $ for contrast stitching at least they allow more than 5 exterior colours on their cars..

Yep, when you pay $100k for $50k worth of kit, the possibilities are endless, and your ego can be fluffed to no end. I completely agree.

The problem arises when you assume Porsche and Tesla are direct competitors after the same 100% overlapping set of customers. They’re obviously not given Tesla’s very publicly stated ambitions, and you get different things when buying from one vs the other.

My only point is that suggesting Tesla is dead in the water because they aren’t trying to play in Porsche’s ball-cupping pond is myopic and kinda missing the point. If “feeling valued” for spending money is your primary objective, I totally agree that a Tesla is not for you.

They wanna sell millions of cars a year. That involves trade-offs. The same sort of trade-offs that every other volume manufacturer is already making.
 
Yep, when you pay $100k for $50k worth of kit, the possibilities are endless, and your ego can be fluffed to no end. I completely agree.

The problem arises when you assume Porsche and Tesla are direct competitors after the same 100% overlapping set of customers. They’re obviously not given Tesla’s very publicly stated ambitions, and you get different things when buying from one vs the other.

My only point is that suggesting Tesla is dead in the water because they aren’t trying to play in Porsche’s ball-cupping pond is myopic and kinda missing the point. If “feeling valued” for spending money is your primary objective, I totally agree that a Tesla is not for you.

They wanna sell millions of cars a year. That involves trade-offs. The same sort of trade-offs that every other volume manufacturer is already making.

Fair enough that wasn't my point, Porsche and Tesla are two different car companies with two different buyers. What I am trying to say regardless of how Tesla positions themselves in the market, spending 100K on a car you would expect some better customer service. From owning my 2014 S to now my 2021 it has gone down hill quite a bit and wasn't the best to begin with anyways... however that's totally off topic back to MCU ;)
 
You know, lawyers make arguments. That is what they do.

I get plenty mad at Tesla for various things but getting mad about some argument a lawyer made is not worth it.

The end point of the eMMC debacle is actually pretty reasonable. The discounted MCU2 is pretty reasonable.

I remember when I was buying my car, the cost of a replacement computer was high on my list of concerns. Sure, I didn't know anything about read/write cycles and an eMMC chip. But to be fair, day one, an 8gb chip probably seemed ok.

I have a 2015 with occ reboot issues. 90k miles. I guess I have been fairly lucky. But the last time I got mad at Tesla is when they wouldn't take my $500 to get a new daughterboard (6 months ago). So I am less mad today.... (probably will just go MCU2).

As far as longevity of the car and cost of ownership, the end result is probably better than average legacy auto man.
 
  • Informative
  • Like
Reactions: EVCarGUy and SO16
The more I’ve been reading about ownership experience, the less disappointed I am that Tesla did not fulfill my new Model S Order Agreement.
wmjmpxf46dw41.jpg
 
Yes, Tesla will definitely be forced to up their game to compete in an industry of competitors so fiercely known for providing stellar customer service!

lol, give me a break. You obviously come from the Porsche world where reality is distorted by the sort of “customer service” that only $3500 “contrast stitching” and “carbon fiber volume knob” options can finance… but you’re in full fantasy land if you think the rest of the industry has this figured out and Tesla is the egregious outlier just waiting to be steamrolled by Ford’s stellar quality control and customer service organization.
I've had great service from Honda, Toyota, Volkswagen, Lexus and Porsche. I couldn't care less about a latte and a scone while I wait (Lexus and Porsche), but a loaner car, parts with lead time in months, are things Tesla is not providing (and yes, I heard Elon say everyone gets a P100D while in service, but we all know this is total and complete delusion of Elon). Just like Elon recently admitted that Tesla was having major quality issues in 2018, in a couple of years he will admit Tesla service sucked today - as long as he can claim he fixed it (even if it isn't true).
 
As far as longevity of the car and cost of ownership, the end result is probably better than average legacy auto man.
Hmm.. let's see, my last Lexus hybrid required ~$100 a year in service + $900 for tires once to drive it for 8 years. My Tesla costed more money, and in 5 years MCU broke which was $3K, annual service $800 (I only did one), Tires ($900), 12V battery ($250), and the door handle just died ($750?), as I'm not even at year 6 (but drove it about the same the Lexus in 8 years). Tesla definitely isn't cheaper. Not to mention that half the time I get into the car I need to wait a minute before the computers start up, and once a week or so the touchscreen is dead, so I cannot close the garage until I reboot which takes up to 10 minutes - the Lexus worked just fine for all 8 years.

I know, Tesla fanboy argument is always "but only the older cars are more expensive, the new ones produced today will be trouble free forever" - what a load of crap. Same argument Elon uses for any Tesla critique - we changed the software and/or manufacturing, problem fixed.
 
Last edited:
Hmm.. let's see, my last Lexus hybrid required ~$100 a year in service + $900 for tires once to drive it for 8 years.

Can't argue with that. Drove an IS300h for 4 years and 150kkm all I have to replace was tires, brake pads, fluids and a heater fan. More moving parts yes but thoroughly tested parts. Already replaced a front link in my MS, hope that'll be it but I fear there's more to come. Oh the price we pay to say Tesla's are cheaper... ;)
 
Imagine if emmc issue hits the model 3 or y down the line. Not implausible, i know green calculated that the 32gb emmc in them should last the life of the car but did that factor in the new update, more games? I guarantee Tesla would be quick to fix it without a stink. Legacy S and X owners are the lab rats
 
  • Disagree
Reactions: InternetDude
20 years ago a Honda Civic, a cheap to own car, was designed needing a $500-$1000 timing belt/water pump job every 60k miles. Clutches can also fail in under 50k miles on a high performance car with manual transmission ('03-'04 Mustang Cobra). My dad was left stranded when I was a kid because his Ford Escort (well, Mercury Tracer) timing belt broke at 60,500 miles on a 60k interval. 60k miles is roughly the interval we are seeing eMMC/MCU issues, depending on the vehicle.

The safety aspect is an important point but the cost? ya'll are spoiled by EV maintenance. What makes this hard to swallow is that it was clearly a poorly handled design/surprise failure that is retroactively being called a maintenance item.
 
Had Tesla just not log so much worthless information so long, the eMMC probably would have lasted much longer.

The lawyer argument about it needing to last only 5 years is ridiculous.

The good news is that this is practically resolved now....finally. Unfortunately Tesla took too long to get to this point and didn’t do it on their own merit. Not a good look.