Friday was a roller coaster; for a while there, really wasn't sure that my parents were going to be comfortable taking the Model 3. Jury's still out; they've agreed to try it for a month and after that if they don't like it we'll find something else to do with the car.
They are still pretty scared of it, especially the cluttered, complicated, multi-layered screen UI that makes any functionality only six swipes, two pop-ups and a window closure away. There's so much for them to absorb that certain topics remain undiscussed, such as opening and closing the frunk.
But... but... for all that... they are game... my Mom operates the screen while my Dad looks for the wiper button on the stalk. They have great "fun" together trying to figure out where to tap the keycard to get the car started. They've already had the car in for service and are fond of "Maria", the woman who helped them on the phone. (As always, Tesla service is awesome. Today, the manager and a technician rushed out to the car as soon as we arrived at the SC. Patiently listened to my father's extended disquisition as to how last night's firmware update might be involved in the problem we were seeing -- it wasn't, it had nothing to do with it -- and then zipped into the garage to debug it. I send you hugs and kisses, Tesla Service!)
I, myself, am loving the Model 3 and look forward to getting one later this summer. Zippy! Range that matches my P100D! Feels great to drive! Just scratching my head at how Tesla engineers still have so much hubris around the UI. Somebody has spent years, untold dollars and an incredible amount of brainpower and forethought while tenderly crafting a logical UI that only an engineer can operate much less love -- probably in part because some other design and/or manufacturing tyrant decreed that there Shalt Not Be Additional Buttons, Stalks Or Other Controls.
Alan
P.S. Turns out my son has been a tremendous help to my father at understanding and operating the Model 3!