Tesla now repairing MCU1 with a new Tegra card for less than $500

[Mjsais]

Can you use navigation and streaming at the same time? Does navigation take a long time to plan routes?

I had not tested this, so I just took a drive and did it. Here is what happened. I set the mcu to bloomberg radio on Tunein. I then requested navigation to Pittsburgh. Navigation computed a route in what appeared to be the same time as before. However, it was not giving me voice updates. At that time, I did a switch from Tunein to regular radio and voice navigation came back. I then switched back to Tunein and voice navigation continued to work. To verify, I cancelled navigation and while still on Tunein, requested navigation to another destination. Navigation, including voice worked at that time without having to exit Tunein. It appears that there is an issue when you start, but it I found a solution that works for me.

Part #: 2728211-S0-A. Also, this is my original MCU - 7yrs & 2mo old and 51k miles

 

[zwede]

Part #: 2728211-S0-A. Also, this is my original MCU - 7yrs & 2mo old and 51k miles

Well that's weird. That's the same PN that supposedly doesn't work in early MCUs???

 

[Mjsais]

Well that's weird. That's the same PN that supposedly doesn't work in early MCUs???

Also, all my settings and favorates were there when I picked up the car. The only thing I had to reprogramed was the homelink garage door openers.

 

[Akikiki]

@Mjsais, 3G or LTE?

 

[Mjsais]

@Mjsais, 3G or LTE?

LTE. I did that upgrade about two years ago.

 

[dtv425]

This is wild guess but did you try to enable driving from the app? I think that overrides Pin to drive.

The app does not work because it can't connect to the vehicle.

 

[Mjsais]

The app does not work because it can't connect to the vehicle.

I have the app in both the iphone and the ipad. The ipad connected ok. The iphone is unable to connect.

 

[Mjsais]

The problem could be at Tesla’s end. Tried the Tesla website on my PC, but I can’t even reached the sign in page.

Tesla is having network problems today. Will test again when they fix their servers.

 

[Ostrichsak]

The problem could be at Tesla’s end. Tried the Tesla website on my PC, but I can’t even reached the sign in page.

I think they're having issues as I was trying to use the "Tesla Trip Planner" earlier and it would just sit and spin whenever you submitted an origination and destination for a route and details.

 

[Mjsais]

My app works. It was a server problem at Tesla

 

[Ostrichsak]

My app works. It was a server problem at Tesla

FYI the Trip Planner is still down but at least it gives an error message when you click "submit" now and before it would just spin in perpetuity w/o any sort of error.

 

[DoubleACL]

Back on topic... Is Tesla repairing the MCUs with this board replacement under warranty, including extended warranty, at no charge?

 

[reddy]

Back on topic... Is Tesla repairing the MCUs with this board replacement under warranty, including extended warranty, at no charge?

I have the extended warranty. They charged the $200 deductible.

 

[Ostrichsak]

Back on topic... Is Tesla repairing the MCUs with this board replacement under warranty, including extended warranty, at no charge?

The new daughter board replacement is treated the same as any other warranty item depending on how your particular warranty is applied.

 

[Plasmid_Boy]

I think that others have mentioned earlier, but probably worth repeating, that if you want to get the daughterboard changed, type ”I would like to have the daughterboard upgraded” into the note box in the App when you make the appointment (in addition to describing the problems with the MCU). That way, it would cost only $320 (at least that's what I paid).

 

[FlatSix911]

I have the extended warranty. They charged the $200 deductible.

I also have the ESA warranty and really think Tesla should waive the deductable for this component failure.

 

[reddy]

I also have the ESA warranty and really think Tesla should waive the deductable for this component failure.

Agree. They should also provide a large credit if someone wants to upgrade to MCU2. The upgrade was offered to me, at full price.

I didn't want to spend that much money for an upgrade, and I actually use the FM and XM radio, so that was a dealbreaker.

 

[blac]

I have a 2012 and was quoted $337.35 for next week at Santa Monica Blvd, Los Angeles SC.

I hope it works for 2012 model. Has anyone else with an early model had success with this?

 

[BigNick]

So it appears they don't reuse the screws that hold the dashboard together or the Tegra card into the MCU? Not that $2.85 is a big deal these days.
I wonder if that "W/PATCH" designation on the screws indicates they have some kind of adhesive/threadlocker/rubberystuff to keep them from vibrating loose?
Beats the full MCU replacement price by a ton.

 

[zwede]

I have a 2012 and was quoted $337.35 for next week at Santa Monica Blvd, Los Angeles SC.

I hope it works for 2012 model. Has anyone else with an early model had success with this?

Please keep us updated. Tesla told me my 2013 wasn't compatible with the Tegra board fix back in early September. Would be great if they have it figured out now.