Here is the info from the RACQ as received this morning by email:
"I have spoken to our Technical Advice team this morning, they are the department who train our Roadside Assistance staff. They advised me that there is no directive to patrols to not provide service to Tesla vehicles. They did tell me that they were recently provided with a Tesla on loan so they could determine lock out procedures, battery specifications etc.
Roadside Assistance staff have been trained in the basics for Tesla vehicles & will attempt to mobilise a vehicle roadside.
If this is not possible under all roadside products towing would be available.
The Technical Advice Team did advise that with so few Tesla vehicles on the road & the complexity of the internal engine systems towing may often be the only option. They also told me that Tesla have an assistance hotline that is available to both Tesla owners & Roadside Assistance."
So, you can have the vehicle moved to the nearest service depot (flat bed truck) up to 200km for "free" depending on your level of coverage and be supplied with a hire car ($110/day), etc., etc.
So, definitely worth being a member.
As Ray Newman says, Youi (insurer) also provide a roadside assistance service. I insure with them as well, so (in theory), I have three organisations at my back and call in an emergency, but, as we have seen, sometimes, one of them cannot do what another can.