Drumheller
Active Member
I've yet to call when the car wouldn't drive (the car has always been able to drive), and never had an issue getting through to a person.
About a month ago, my regenerative braking stopped working and an error informed me to call service. I attempted three phone calls that day. Never got through to a person and found the new menu system very unhelpful. I gave up. Next morning, the car worked normally again.
Huge contrast to my past experiences with calling Tesla, and not for the better