You mean you can't use the button? I have been driving Tesla Model X 2016, 2020, Model 3 2018 and 2022, and I never had a real issue with visibility through the windshield. I may have used the button a few times when it wasn't doing things on its own right, but I can barely remember because it just seems to be a non-issue here in California. And we do get rain sometimes.
I think auto-wipers being developed in California is the problem. As a starting place I'm sure its fine.
I'm still on my 2017 Model X - nothing newer - but auto wipers are nearly unusable where I live in north western Oregon (Portland area). I go turn that back on now and then, but the behavior continues to be unreliable at best.
The way I see all of the driver assist technology, the objective of the technology is to make me a safer driver, and to reduce the cognitive load and physical/mental energy consumed by driving. For the 7 years and counting of Model X ownership for me, auto wipers have never achieved either objective. They take time off when I need them, they go into over drive when the window is dry, and they nail it perfectly - speeding up and slowing down appropriately in response to rain and water on the windshield.
As a result I'm putting too much energy into whether or not the windshield is being wiped properly, and missed swipes plus change of focus makes me less safe. Auto pilot definitely makes me a safer driver in many situations - auto wipers do not. Thankfully the solution is easy - turn off the auto wipers.
If the technology doesn't make me safer and / or lower the effort to drive, then I turn it off. It isn't a game to see just how radically interesting and challenging the situation is that the car can get itself through. The objective is to get from here to there, safely, and with as little work as possible.
I particularly like the problem where the windshield is already wet when you get things going, and the wipers come up at full speed, and keep going at full speed even when the window is dry and the wipers are squeaking. For now the timer based intermittent wipers do the job as well as they do for anybody else. T