omy1ron
New Member
I had the same issue yesterday. I placed an Order Fee of $250 for a Model Y with the intent of using my Model 3 as a trade-in. So, I went through the whole process giving Tesla all of the pertinent information such as the VIN number of my Model 3. I reached the point where I have a scheduled delivery date which was yesterday, Aug. 24. I go to Tesla Service Center of Dublin with my wife. We signed all of the needed paperwork left to be signed. Everything went smoothly until I asked the question of the FSD transfer from my Model 3 to the Model Y. She then hands me over to a Delivery Supervisor. Delivery Supervisor proceeds to tell me that my Model 3 is not eligible. I asked her where is this written that there are Model 3's that cannot participate in this program and she cannot produce such policy. I showed her the FSD Terms and Condition that the salesperson asked me to sign, which I did and is on file now, and she reads it. And she still insisted and said "Sorry, I can't transfer your FSD..." She shows me in her list that I have AP1. I said FSD is software and what does a hardware version have to do with it? Of course, there is no answer and at the end of the day, I gave in. I asked to retract the purchase of the Model Y and I asked to get my Model 3 back. However, when I got to the car and drove away, I noticed something different with the map. I had bought a year's subscription of Premium Connectivity where I still have 7 months left. Well, too bad too bad. I lost that money. They said that once cancelled, it is not refundable nor transferrable. So, what is our recourse on this? Do we just take it without a good explanation from Tesla? I lost over $300 because of a hidden policy that Tesla did not disclose to the public.