MrBadger
Badger out
“If you would like to join us and use one of our smart tariffs, we would need to utilise a secure branded smart meter, as these are the only meter types that we can read remotely..
That does not sound right and contradicts a call I had with Octopus a few years back regarding waiting for SMETS2.
It seems they are contradicting themselves with the two replies they’ve sent you. The second email implies that SMETS2 has nothing to do with it.
I wonder if you just got a reply from an agent who is not familiar with their SMETS2 compatibility?
I agree. My understanding from a number of knowledgeable sources are that SMETS1 the only interchange that could be accommodated we from same make model meters (Octopus specifically said that they were the same as iirc OVO so they could be interchanged). However with SMETS2, its all standardised so no interchange issue. I have also heard, from one knowledgeable source, that SMETS1 meters could actually be made to work across vendors now irrespective of make/model, but I may have misunderstood.
If you specifically want Octopus, give them a call and ask so speak to someone specifically about smart metering compatibility. I've been with them for quite a few years now and they have always been great on the phone.