Update "failed", but it didn't?

[Streithorst]

The wiper update said it failed, but when I check the software status, it shows the latest software and the information for the wiper update. Also, the automatic wiper option now appears in Controls.

Has anybody ever seen this? Update supposedly failed, but it seems to have actually worked?

(Haven't checked if the automatic wipers actually work yet. Waited on hold with Tesla for 25 minutes and then my call dropped :-().

 

[bobandersen]

I didn't look today but yesterday around noon I had not gotten the update or maybe I'm not looking in the right place for it

 

[DukeofURL]

I had the same thing happen with 50.2 (“Ho Ho Ho”), said it failed but everything worked.

I’m not sure if it was related (probably not), but a week later my 12v battery died :/

 

[jimox]

I have had this happen on both 50.2 & 50.3.

 

[jimox]

Also of note, my car is 2 weeks old. So hopefully not a bad battery

 

[andrewortman]

I've also had this happen - no biggie, if the version is up to date on the "about this tesla" page - then you are golden

 

[luwx]

Same failed update message and the version does show as updated. Haven't had a chance to test the wipers yet.

 

[Cram collision]

Something in the hardware was mia or not responding ( door Handle ,sensor , pretty much anything )it’s flagging a problem you need to look in to.

 

[jmnieves]

I got the error message as well but the update was applied. I just took delivery (M75D) on 12/26.

 

[CameronB]

I had this with 2017.50.3 as well. Kind of an “error where no error has occurred” situation as far as I can tell.

This contrasts with a real failure for 2017.50.2 that I thought had stranded me (it didn’t...but there were about 5 nervous minutes where everything seemed dead and black).

So it’s been two software issues in a row (one real failure and one ‘fake’ failure).

Prior to 2017.50.x, I had not had any failures in 6+ months.

Maybe need more QA engineers

 

[tranzndance]

I had the error for 50.2 and 50.3. I was still able to confirm the new version, see the updated release notes, turn on the setting and saw the wipers auto wiped.

 

[luwx]

I had this with 2017.50.3 as well. Kind of an “error where no error has occurred” situation as far as I can tell.

This contrasts with a real failure for 2017.50.2 that I thought had stranded me (it didn’t...but there were about 5 nervous minutes where everything seemed dead and black).

So it’s been two software issues in a row (one real failure and one ‘fake’ failure).

Prior to 2017.50.x, I had not had any failures in 6+ months.

Maybe need more QA engineers

At least they are checking for return codes! Beats the thing keeling over silently with no user visible indication.

 

[CameronB]

At least they are checking for return codes! Beats the thing keeling over silently with no user visible indication.

True

 

[hulk2k17]

I got the error twice with 50.2, but got Santa mode working on the first update. The update finally "succeeded" on the third try. With 50.3, I removed my USB drive that I have for music and it worked on the first time.

 

[Tdreamer]

The wiper update said it failed, but when I check the software status, it shows the latest software and the information for the wiper update. Also, the automatic wiper option now appears in Controls.

Has anybody ever seen this? Update supposedly failed, but it seems to have actually worked?

(Haven't checked if the automatic wipers actually work yet. Waited on hold with Tesla for 25 minutes and then my call dropped :-().

Same here. I made a call to Tesla support to have them investigate shortly after it happened, but have not heard back from them yet. All appears normal in the car - no opportunity to test the wipers.

 

[mach330]

same thing happened to me . said failed but i see 50.3. haven't tested wipers either as i'm in socal.

 

[kvandivo]

Happened to me as well

 

[d21mike]

Happened to be with updates 2017.42 and 42.1. In both cases the version showed correctly and the new features were working. Had SC do the .44 update and had no problem or error message. I did 50.2 and 50.3 without a problem. Early releases for me were .38 (on day I got the car) and 40.1 and they did not have the problem.

 

[1speed]

This happened to me as well with the auto-wiper update. First time it has happened in a a half-dozen or so updates.

 

[Dormie]

Just picked mine up on 12/26 and I had this problem. Also a day later while driving chasing to streaming music the main display restarted (went black, the tesla logo came up and then back to normal) with no perceptible change to driving. Then about 2 hours later the dash screen restarted (same black screen, tesla logo and then back to normal). Anything I should know?