I called, they said there's nothing they can do. they said I was que'd to receive it. she then said to message in the app in service as well. But the strange thing is I realized is that it currently doesn't even have autopilot even though it's paid for. It slows down at every green light and i have to push the stalk or gas. at every green light i have to push stalk or gas, and it does not initiate any turns with navigate on autopilot or automatically change into the right lane. Shouldn't those features be enabled?