V5C Registration Certificate

[Mm2021]

Hi all,

Just some general advice wanted. It’s been about 7 weeks since I collected my new Tesla but I still haven’t received the V5C Registration Certificate from the DVLA. Has anyone else experienced a similar delay or been in a situation where this was not sent to them?

Many thanks

 

[OfficialMark_H]

If the car is yours then they send out the V5 to you, if it's a lease then they send it to the lease company.

7 weeks does seem a long time though, mine was received within a week of collection.

 

[Alistairuk]

Mine appeared after 4-5 weeks but that was back in September. If you enter your registration on DVLA website you can see date it was issued.

As above says if it’s a lease then you won’t receive it.

 

[Alistairuk]

Address to check if anyone is interested is Get vehicle information from DVLA

 

[yfwt]

Could be due to the strikes?

Swansea DVLA workers begin four-day strike

Workers at the DVLA's Swansea site have walked out in a dispute over Covid-related safety.

www.bbc.com

 

[Burley]

I received mine after a few days (end of March). We also have the DVLA registration confirmation page from the website in our 'glovebox' in the Tesla Account. I'd chase it up after more than 6 weeks as that's the upper time limit DVLA normally put on it.

 

[Jason71]

Could be due to the strikes?

Swansea DVLA workers begin four-day strike

Workers at the DVLA's Swansea site have walked out in a dispute over Covid-related safety.

www.bbc.com

The registration process is fully automated. no human has to do anything if it is a straight forward first reg of a new car so it should take days to get the V5. The things that are slow are anything involving sending in a paper form that has to be processed by hand. These were already affected by COVID and the strikes are not going to help

 

[Mr Miserable]

It took over 2 weeks to get a tax refund after SORN'ing our 2nd car this month, a fully automated process -previously we'd receive the cheque well within a week, so things are moving very slowly at Swansea at the moment.

 

[Jason71]

It took over 2 weeks to get a tax refund after SORN'ing our 2nd car this month, a fully automated process -previously we'd receive the cheque well within a week, so things are moving very slowly at Swansea at the moment.

and or the Royal Mail...

 

[MrBadger]

We have a race against time to get our sons provisional driving license before his first lesson mid next month. We were expecting a long waiting list for lessons, but not the case and got caught on the hop a bit. Unfortunately checking his application progress online, they are expecting receipt of a paper form that, whilst early days, we have not received yet. So we are doubly at the mercy of the DVLA and Royal Mail. But at least it sounds like DVLA may have sent the form.

 

[Neilman]

My Volvo's tax ran out in June 2020, having ordered my Model 3 in April.
I had no idea how long to re-tax the Volvo for so switched to monthly payments.
It was a bit more expensive per month than 1/12th of a year but did mean, when I did eventually get my Model 3 in September it was very quick to turn off the Volvo tax and didn't need a refund.

 

[Jason71]

We have a race against time to get our sons provisional driving license before his first lesson mid next month. We were expecting a long waiting list for lessons, but not the case and got caught on the hop a bit. Unfortunately checking his application progress online, they are expecting receipt of a paper form that, whilst early days, we have not received yet. So we are doubly at the mercy of the DVLA and Royal Mail. But at least it sounds like DVLA may have sent the form.

Getting the form sent to you is the easy bit I'm afraid, automated. iIs getting it processed by a human when you fill it in and return it that is going to be the slowest bit. I would like to hope things have improved there now but would not be surprised if there is still a backlog.

 

[Cardo]

DVLA have had our V5 for over two months in order to change the R/K details as Tesla ballsed them up.

 

[just1sand0s]

Not had my V5C either and I got my LR in March. Have you chased Tesla on this?

 

[Jason71]

Not had my V5C either and I got my LR in March. Have you chased Tesla on this?

not much Tesla can ( or will ) do so long as they did not forget to register it. Have you checked Get vehicle information from DVLA
contacting the DVLA is your only real option

 

[just1sand0s]

not much Tesla can ( or will ) do so long as they did not forget to register it. Have you checked Get vehicle information from DVLA
contacting the DVLA is your only real option

Yes, it says it was issued a few days after I picked it up. I got the car through my business so it's the office address and not my home address...not helped by the fact we were all working from home at the time but the other post was delivered ok.

I'll contact Tesla and find out what's happened.

 

[Cardo]

Yes, it says it was issued a few days after I picked it up. I got the car through my business so it's the office address and not my home address...not helped by the fact we were all working from home at the time but the other post was delivered ok.

I'll contact Tesla and find out what's happened.

We collected ours on the 3rd of March and the V5 turned up within a week. If yours hasn’t turned up, I’d suspect this is lost.

 

[just1sand0s]

We collected ours on the 3rd of March and the V5 turned up within a week. If yours hasn’t turned up, I’d suspect this is lost.

Looks like it! I've spoken to Tesla who just gave me a dud number to DVLA. I can get a copy for £25 by the looks of it online.

 

[Kietrax]

Looks like it! I've spoken to Tesla who just gave me a dud number to DVLA. I can get a copy for £25 by the looks of it online.

I think it should be free if you first one never turned up for what I read a couple of weeks back...