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Mostly. One fellow cancelled on the principle of being required to go to Telsa as he said "money wasn't the issue", which was unfortunate since it wasn't really the case he had to go to Tesla legally. In practice, yes, since Tesla is currently the only one qualified to maintain the battery/pem/motor/inverter, but that won't be the case forever if Tesla succeeds and ships zillions of cars.
I fully sympathize with the price issue. It's not a huge deal to me personally given what I pay today hence my lack of strong reaction, but I understand folks have different experiences.
Fair enough, no disagreement. My "money wasn't the issue" was specifically about polera's post where he was specifically upset about George's "Tesla only" mis-statement.Money wasn't the issue in terms of being able to afford the maintenance, but money is indeed the issue in the face of being forced to pay for the maintenance, which many of us feel is too high for the value, opportunistic, and fly in the fact of the lower maintenance cost lies Tesla has been spinning for years now.
It is not about the money. I want the freedom to chose what I do with my vehicle and if I chose to maintain it outside of Tesla I should not be punished by no longer having a warranty.
"Well you paid $100K for the car, you should be able to come up with $600 more a year for maintenance."
I find this somewhat funny since it was EXACTLY the logic that multiple posters told me (i.e. you can afford it) when I complained about the lack of tire credit for 19" rims on the Perf.Exactly. I'm getting tired of hearing this. Do you (not you, but you know what I mean) think people who can afford expensive things got to that point by not knowing the value of their dollars? I remember at one of the stores I wanted a wallet and the rep came back to me -- almost ashamed -- to tell me that the price was $125. I just put 40k down on a car, could I afford it? Sure. Was it worth that to me? Not at all (didn't even have the Tesla logo).
Holy moly. Does it come with 3 shares of Tesla stock in it?I remember at one of the stores I wanted a wallet and the rep came back to me -- almost ashamed -- to tell me that the price was $125.
I find this somewhat funny since it was EXACTLY the logic that multiple posters told me (i.e. you can afford it) when I complained about the lack of tire credit for 19" rims on the Perf.
Holy moly. Does it come with 3 shares of Tesla stock in it?
I have no idea to be honest. I hold no ill will over any of it. It was a very good, heated, but honest debate amongst a bunch of us. I came out of it really feeling like everyone got heard, but we simply had different opinions.Not that I remember every single thing I've ever posted, but I'm pretty sure I didn't say that to you.
This is my issue. I have a Roadster so in theory I'm fine w/ paying $600+ for service but Tesla needs to tell me what they're actually DOING. $600 is like 4 hours of shop labor. What is a tech doing for 4 hours? Plugging in a laptop to run diagnostics does not count. I can see 2 hours to plug in the laptop and while that's running check the brakes/suspension, fluid levels, rotate the tires, etc. They're not going to do an alignment unless you complain about the car pulling or notice irregular tire wear. Same w/ balancing.3. Itemize exactly what is done during the maintenance and how long each is going to take provided there is nothing to replace and also what part of the maintenance is for software upgrades. This one won't totally eliminate the lack of perceived value (because some of the items may come across as unnecessary to most folks) but at least it would show that something is being done other than just changing light bulbs and wiper blades.
Measton, if you happen to contact them again can you please ask them to provide publishing-to-the-forum-friendly language in e-mail form?Tesla later phoned me and informed me that the the service contract was not mandatory for the warranty so we didn't complete the cancellation, but there is conflicting information from others in the company. I'm giving it another month and if things aren't spelled out I'll drop my reservation again.
I think you may have misinterpreted the meaning of the "money wasn't the issue" comment. Money wasn't the issue in terms of being able to afford the maintenance, but money is indeed the issue in the face of being forced to pay for the maintenance, which many of us feel is too high for the value, opportunistic, and fly in the fact of the lower maintenance cost lies Tesla has been spinning for years now.
Many of the comments have been to the effect of, "Well you paid $100K for the car, you should be able to come up with $600 more a year for maintenance." So, for me and many others, we can come up with the cash needed to do the maintenance. We just don't want to. We don't see this as an appropriate price point for maintenance on a car that touts lower maintenance. It is a complete rip off, and when people like me feel ripped off, regardless if it is a $25 hamburger, or a $600 pair of windshield wipers, we get upset, vocal and eventually walk away frustrated and mad.
When the Prius first came out, could you get the hybrid system worked on at any repair shop or did you have to take it to Toyota? I see it as the same thing with Tesla at this point.
This is my issue. I have a Roadster so in theory I'm fine w/ paying $600+ for service but Tesla needs to tell me what they're actually DOING. $600 is like 4 hours of shop labor. What is a tech doing for 4 hours? Plugging in a laptop to run diagnostics does not count. I can see 2 hours to plug in the laptop and while that's running check the brakes/suspension, fluid levels, rotate the tires, etc. They're not going to do an alignment unless you complain about the car pulling or notice irregular tire wear. Same w/ balancing.
I believe Tesla is spending 4 hours on my Roadster each year because I've been told what they do. Until they tell me what they're doing on Model S I'm not buying it.
This being said most of us have over a year before this will matter. So hopefully once they fall into a production and delivery rhythm they'll have time to get us this info to let us make informed decisions.
Right, but I don't think that has much impact on future reservationists. The current ones are getting hit with something they didn't expect (or not at this cost level) and that's a morale blow that has an impact beyond the dollar value.
New buyers are coming into a known situation, no surprises. I don't think they'll blink much at it. Had I just looked at Tesla for the first time today, it's just be part of the cost factor. It's possible that $2000 would tip things if I were at the edge of my cost vs. value proposition, but otherwise it wouldn't have much impact.